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Vodafone bill error and debt collection agency

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  • TheHighlander
    TheHighlander Posts: 5 Forumite
    Hi lee. I’ve sent the email. ref 18767033 .
    Many thanks
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi TheHighlander,

    Thanks for coming back to me.

    We've got your email and we'll get back to you as soon as possible.

    Kind regards,

    Lee

    Vodafone Social Media
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • TheHighlander
    TheHighlander Posts: 5 Forumite
    Hi lee, appreciate your swift response and phonecall.
    Can you call off the debt collectors please ! I have had another letter from CCS dated 29/05. This was after my account was cleared last week and after the phonecall from yourself advising all was sorted and you!!!8217;d make sure my credit file was ok too.
    Many thanks
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    You're welcome TheHighlander.

    I'll make sure that the account is closed with CCS and email you with an update as soon as possible.

    Kind regards,

    Lee

    Vodafone Social Media
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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