Parkingeye PCN paid by rental car company

twhitehousescat

they need to study law , parking eye are not and will never be an issuing AUTHORITY


"If you would like to dispute the violation, then you may not be able to do so directly with the authority as we have paid the fine. "

dont gettit do they

"If the council or car parking company agrees to cancel the fine, Europcar can review cancelling the administration "


they still do not get it

both council and private tickets are over , finished and dead as a parrot once paid

waamo

I would reiterate that they have not followed the BVRLA guidelines that they have signed up to. This has left you unable to have access to an independent appeals process. Their internal system is not independent and as such you want access to their ADR.

See what they come back with.

Coupon-mad

PE have considered appeals and have refunded PCNs before. This 'closed account' excuse is new and flimsy.

Email PE back and say no, I am the hirer and I am exercising my right to appeal within 28 days so I'd like my POPLA code please, and I know you do allow appeals after payment was made, and so do POPLA. Or are you denying me ADR?

info@parkingeye.co.uk

Mb1987

This was a copy of the template from the newbie thread sent amended to be relevant below is just a copy from the forum.

Dear Sir/Madam
Re: PCN No.
I challenge this 'PCN' as lessee of the car and subsequently request all future correspondence be sent directly to myself at the address listed below:
My street
My Town
My Postcode
I am the vehicle's hirer and keeper for the purpose of the corresponding definitions under Schedule 4 of the Protection of Freedoms Act 2012 (POFA) now it is proven that in this instance, the registered keeper is not the "keeper" (as defined under POFA), Civil Enforcement has no reason to contact Lex Autolease again regarding this PCN
I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.
Further, I understand you do not own the car park and you have given me no information about your policy with the landowner or on site businesses, to cancel such a charge. So please supply that policy as required under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
There will be no admissions as to who was driving and no assumptions can be drawn. You must either offer me a POPLA code or cancel the charge.

Yours faithfully,
My name

Here is the reply from PE:
Dear Sir / Madam,
Thank you for your correspondence in relation to the Parking Charge incurred on 17 April 2018 at 13:45, at Asda Newquay car park.
In your letter you state that you were shopping at the store/site, but you will need to provide us with evidence/further evidence of purchases made in the store at Asda Newquay on the date stated above for us to consider the appeal further. Suitable documentary evidence in this case would be a receipt from the store/site, or a bank statement, clearly displaying the date of the transaction and the amount spent on site.
ParkingEye have placed this charge on hold for 28 days to enable you to provide the evidence requested. If this information is not provided within 28 days, the appeal may well be rejected and a POPLA code provided.
Alternatively, payment can be made by telephoning our offices on 0330 555 4444 or by visiting parkingeye or by posting a cheque or postal order to the address detailed below.
If this charge has been paid and you choose to provide further evidence relating to your appeal, please forward this to us for consideration.

I’m a little at a loss as it seems like a generic reply that answer little or nothing of the original letter to them?? Help as always will be appreciated.

Coupon-mad

That reply isn't what you said it was.

Mb1987

This was my reply from PE whom i messaged first, I have also messaged Europcar which is shown in the posts previous as they replied a lot sooner than PE

twhitehousescat

also you nnow have the chance to produce recepts and get it killed AND/OR go to POPLa and get it killed off

however if POPLa decline , its and end as its been paid , so you then have to fight lex or whoever

twhitehousescat

one might ask , after the charge had been paid , what right do they have to retain your details and info ?

but there again , they have no info coz the hire co paid it

and they have not got the your data from the dvla within req time frame , a poplsa loss for them?

Coupon-mad

Mb1987 wrote: »

This was my reply from PE whom i messaged first, I have also messaged Europcar which is shown in the posts previous as they replied a lot sooner than PE

I know, but the reply from PE is normal and not saying you need to contact Europcar as the case is 'closed' unless you got another repy from PE later? That reply says they will offer POPLA, as I was expecting:

ParkingEye have placed this charge on hold for 28 days to enable you to provide the evidence requested. If this information is not provided within 28 days, the appeal may well be rejected and a POPLA code provided.

DO NOT IMPLY WHO WAS DRIVING!!

Computersaysno

I know someone who has "been there and got the T-shirt" with a hireco and parking scum.


They took the hireco to court and got a nice little £250 settlement out of them...


Do it...it's the only way the to55ers learn