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Switching from BG to EDF , metre problems

VLT
VLT Posts: 326 Forumite
Part of the Furniture 100 Posts Combo Breaker
Hi wanting to switch to EDF from BG/EON but read on another forum that the BG metre wasn’t compatible with EDF. Has anyone had this issue was it resolved, if so how? Mum doesn’t want a smart metre TIA

Comments

  • molerat
    molerat Posts: 35,090 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Smart meters are generally not compatible between suppliers but ordinary non smart meters are. I believe some PAYG meters are not fully supported but this is usually between smaller suppliers, not the "big 6".
  • VLT
    VLT Posts: 326 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Oh I see, they didn’t state they had a smart reader already, maybe this was the issue. She just has a normal meter so should be ok then hopefully. It’s hard enough getting her to switch as it is with the potential problems cropping up. Thanks for the advice
  • WhoIsThat
    WhoIsThat Posts: 234 Forumite
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    VLT wrote: »
    Hi wanting to switch to EDF from BG/EON but read on another forum that the BG metre wasn!!!8217;t compatible with EDF. Has anyone had this issue was it resolved, if so how? Mum doesn!!!8217;t want a smart metre TIA

    In what way is the meter not compatible?

    Don't believe everything you read on the internet.
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