Plusnet deal

noelphobic

I signed up online for a landline and broadband deal last night, and am supposedly getting a phone line installed next week. However, I haven't had an email to confirm this, can't sign in on their website, and can't get through on the phone.

Has anyone here signed up recently? If so, how long was it before you got an email?

Scrounger

I signed up to for the MSE £10.24/month deal last night and received a confirmation email straight away. Mind you, that was to my existing email address (not Plusnet).

I can't log in yet on their site but I have read that it takes a day or two to get the new Plusnet account set up.

Scrounger

[Deleted User]

@noelphobic
I would phone Plusnet on

Customer sales
0800 432 0080 (from within the UK)
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday

this is the new customer just ordered and has questions that need answering number provided from the Plusnet website.
You need to be proactive with Plusnet as they are not good when orders go wrong.
(Customer of 9 years btw)

oldagetraveller

"I have read that it takes a day or two to get the new Plusnet account set up."
Wait until they need to close your account.:rotfl: It takes about 16 days for that to take effect and any outstanding refunds to be credited to your bank account.

pink_pirlie

I signed up Sunday. Confirmation email received almost instantly but no more correspondence since then. I was starting to wonder what!!!8217;s going on too.