Onerous mobile phone insurance

zaax

I was thinking of getting phone insurance for my new phone but their proof of usage seems a bit onerus, onerous, and definitely could not be done whilst abroad with no phone

Insure&go: If we also decided that we would require a proof of usage, you would need to be obtain this document from your service provider, they will need to confirm the date and time of the first and last use of the handset.

Looks like I will be self insuring again

pmduk

It's the old story, no insurance company makes it easy to claim, but then, there are so many fraudsters out there.

Jon_01

It could be done while you're out of the UK (maybe). You would need to ask your network to get the TAP file from the network you roamed on. This details the info from your phone. The problem is, some overseas networks take months to supply them ( and some won't supply them at all).