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Fibre optic and its limits

I have several BT Openreach engineers come to use because we had very slow fibre optic broadband recently we are with SKY). They found the fault when they went up the post on the road and found problems with the cables. They patched it up as best they could but they told me it was very old and did not know how long it would last before problem arose again! Nice!They told us that we should not try and get higher speed anyway because the high speed is not on our street, but the main road, and from the main road, the speed is just cut down. The maximum we can have is about 38. So all the lovely suggestions from Virgin for example to have a up to100 speed in our home is not realistically true as it would never go to anything near that speed. The fact that they know the highest limit and we pay over the top is or should be unlawful and not allowed, surely!!!!:mad:

Comments

  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No , it's always "up to xxxxx Mb"

    Always been dependent on copper pairs quality from cab where the fibre lives
    Ex forum ambassador

    Long term forum member
  • onomatopoeia99
    onomatopoeia99 Posts: 7,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Rambling and unclear.

    Virgin Media use different cables maintained by VM themselves. Anything BT Openreach said about their own cables does not apply to Virgin Media and you certainly should not interpret it as doing so.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    The fact that they know the highest limit and we pay over the top is or should be unlawful and not allowed, surely!!!!

    Can't see the point you're trying to make at all I'm afraid. Besides the nonsense about Virgin (which was explained previously) everybody has a limit on what speed they can get. I get 37Mbps out of a "up to 38Mbps" connection although I can pay for higher speeds if I wanted but that's just down to location and infrastructure.

    What speed are you paying for and how much does it cost?
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