Allegations and invalid eviction served by housing association

HampshireH

One can only assume this isn't a large HA as from personal experience (historical but I can imagine it's far worse now with cuts) housing officers are usually far to busy to play games or have petty vendettas against tenants which would increase their workload

LindaT66

It!!!8217;s a large HA, in fact a national one.

LindaT66

I!!!8217;m not saying it is something that was done deliberately, it could be a mistake but their general behaviour towards me makes me cautious. As you rightly say, petty vendettas would add more workload, so it!!!8217;s doubtful professional housing officers would take this route.

elsien

I am really struggling to believe that any genuine housing officer would send a letter telling someone they had to give a months notice prior to being evicted. Just doesn't ring true.

LindaT66

They didn!!!8217;t put the months notice in the letter, they said I have two months notice with the grounds for eviction. They said on the phone two days later that I needed to give them a months notice before the date that is on the letter.

Of course it may not seem true to anybody, but unfortunately I!!!8217;m having to deal with it.

robatwork

There can be no council or HA rule to turn your TV off at 8pm no matter what complaints have been made.

You say this was issued verbally by the HA officer. You need to get them to stop telling things and start putting them in writing - tell them you will comply with any reasonable request in writing.

Sadly it sounds like it may be too late, but a reasonable request would be to lower your volume after 8 or 9pm, not turn your TV off.

[Deleted User]

I had a council HO tell me in email that it was council policy to rehouse homeless tenants in private rentals. Fortunately it was in email, so after a couple of emails he admitted it was just being considered. Threw me into a complete panic though as the last thing I wanted after one nightmare LL is to have to deal with another. I suspect the HO was applying more pressure to make me leave temporary accommodation.

And this was a HO of some experience, working in the local housing office. I think they forget they are dealing with people and just see us as something to move on. It hasn't stopped now I am in permanent accommodation.

These people seem to get away with it. A council's Housing Policy and Housing Law is so full of vagaries and loopholes there is little a tenant can do once Housing take a stance. I've had a social worker try to deal with them, with only partial success, they wore her down so I'm still awaiting basic repairs to be done. She told me I 'had' to cope with a very overwhelming process to get my kitchen repaired, that it was the only way the council would do it (three council inspections, two OT inspections, two support worker meetings). Which is something I am now complaining about as I have diagnosed ASD. What they expected was always going to be too much to deal with (culminated in a six person meeting including contractors re kitchen and bathroom), presented with a plan for 20 seconds that I could not begin to absorb, so I ended up with a kitchen that didn't actually meet my needs that I did manage to state initially, but then were disgarded while I was curled in a ball over my desk, totally overwhelmed. And then said it had been designed in consultation with me! Having my support worker there didn't help at all, but that is a seperate issue I am pursuing now. Councils just don't seem to feel they have a duty of care for vulnerable tenants besides placing them in a property. If they do that.

Housing people just seem to be able to get away with it. I am sure there are some good ones, but am also sure the job and culture attracts some unpleasant personalities that like the power trip, or they burn out.

Sorry to be so cynical but this is my experience, in support of what the OP is saying.

I know when I mention the name of my HO, groans generally ensue from the support professionals I deal with. She's known. The one I had when in temporary accommodation was perceived to be amenable.., not my experience at all. He was the one who told me I had to move into this property the same day as the tenants moved out and i had two weeks to do everything necessary (including communicate with the then tenants who didn't want to move at all, who had communication difficulties), or lose any right to housing, with no repairs inspection and so the problems go on. The previous tenants were very vulnerable so little communication was possible. Their support worker was too busy to communicate with mine, in spite of them being in the same office lol. You won't believe it til it happens to you. I didn't even know for sure they were moving out until two days before I was supposed to move in.

Cakeguts

Does the housing officer at the council know that this HA housing person is making repeated visits to you without first sending notice that they will be coming? Can you keep a diary of each visit the the HA officer makes?

I would also suggest that you ask the HA housing officer if they mind all conversations being recorded.

[Deleted User]

The OP did say she was logging the HO's visits.

Cakeguts

deannatrois wrote: »

The OP did say she was logging the HO's visits.

Yes sorry I missed that. I was trying to think of a way that the OP could prove that the HA officer was there when the OP said that they were.