MBNA Phoned Work

No_6

Never had a Credit Card phone my employer in all the years I have
used and reused all the C.cards available since early 1990's.

They wont now...cause I'm retired and still getting great offers !

System

chattychappy wrote: »

I'm not sure I understand "suspicious to the employer" - I was the employer. But I don't think I made her look suspicious to Barclaycard. I may have told Barclaycard I needed her permission before answering the questions (can't remember the exact conversation). I'm guessing as soon as they got through there realised we were a proper company and not a mate of hers.



But that's just an excuse, isn't it? You can disclose stuff if the person whose data it is wants you to.

As a "good boss", I have no problem giving references, confirming ID stuff if I'm asked to and they want me to. Anyway, she thought I was a good boss. We're still in touch today, despite her having left the job.

The DPA does apply - assuming the card issuer has nothing to do with her role. I would also be of the view that if they (the card issuer) wanted proof then they should ask me for payslips etc.

It's not a question of being a "good boss" or "bad boss".

chattychappy

Heng_Leng wrote: »

It's not a question of being a "good boss" or "bad boss".

But in your earlier post you wrote:

Heng_Leng wrote: »

I'm glad that you aren't my boss...

Well, then it's not a question of whether you are glad or not! I'll put it another way: she was "glad" to be my staff.

But I agree, it doesn't affect application of the law.

Heng_Leng wrote: »

The DPA does apply - assuming the card issuer has nothing to do with her role. I would also be of the view that if they (the card issuer) wanted proof then they should ask me for payslips etc.

I didn't say it didn't apply. But that with consent, you can disclose information. Whether they should ask for payslips is up to them - but that would have taken much longer and I doubt whether most employers would wish to do that. The point is they asked for some pretty minimal information to establish she hadn't made the whole story up.

System

chattychappy wrote: »

But in your earlier post you wrote:



Well, then it's not a question of whether you are glad or not! I'll put it another way: she was "glad" to be my staff.

But I agree, it doesn't affect application of the law.



I didn't say it didn't apply. But that with consent, you can disclose information. Whether they should ask for payslips is up to them - but that would have taken much longer and I doubt whether most employers would wish to do that. The point is they asked for some pretty minimal information to establish she hadn't made the whole story up.

I appreciate you are happy to to do it, I still wouldn't divulge personal information to a voice on the phone.

Payslips would be supplied by the employee to the card issuer.
It's not for the employer to get involved.

chattychappy

Heng_Leng wrote: »

I appreciate you are happy to to do it, I still wouldn't divulge personal information to a voice on the phone.

Payslips would be supplied by the employee to the card issuer.
It's not for the employer to get involved.

The problem is that these days payslips are easily faked... though as I say, they weren't drilling down into that level of detail. Just confirming she worked with us.

There is an issue around whether the "voice" was Barclaycard, I suppose. These days I would insist on calling them back on a recognised number.

Candyapple

First Direct back in 2002 when I applied for a bank account with them called me at my workplace - they asked to be put through to me and when they spoke to me, just said it was to confirm that I was actually employed with the company and that was it. Got the bank account and that was it. Never been called by any other bank or credit card company since to verify employment.

prowla

What's the law on an employer confirming employee details to a 3rd party?

No_6

@ c.apple
that's what you get with a teley phoney bank then ?

No_6

They probably don't have enough staff to do that anymore.

chattychappy

prowla wrote: »

What's the law on an employer confirming employee details to a 3rd party?

No problem if you have your employee's consent.