Online shopping Rights

unholyangel

heken123 wrote: »

I entered bank card details in check out

Contact your bank to start a chargeback for not as described/defective merchandise.

waamo

unholyangel wrote: »

Contact your bank to start a chargeback for not as described/defective merchandise.

Indeed. You may get lucky and the bank agree. Whilst you don't have the protection a credit card affords some banks have a very good chargeback policy.

heken123

unholyangel wrote: »

Contact your bank to start a chargeback for not as described/defective merchandise.

Thank you very much unholyangel, I will do

George_Michael

I would suggest that you also contact your bank and request that the cancel your card and issue a new one.

At present, your card details may well be in the hands of scammers and you might find that they take further payments or sell the details on to others.

photome

Out of interest what did you spend £41 on ?

was it a to good to be true price.

guessing it wasnt a fire extinguisher

heken123

George_Michael wrote: »

I would suggest that you also contact your bank and request that the cancel your card and issue a new one.

At present, your card details may well be in the hands of scammers and you might find that they take further payments or sell the details on to others.

Thank you I have already done this and got my money back.

Geodark

heken123 wrote: »

Thank you I have already done this and got my money back.

So if you have already done this, and already got your money back - what more are you wanting?

agrinnall

Geodark wrote: »

So if you have already done this, and already got your money back - what more are you wanting?

What leads you to think that the OP wants anything more? They were simply replying to George's post in my view.

powerful_Rogue

This is going to sound harsh and I know i'm going to get a lot of stick over this, but here goes.

In these circumstances, I think its a shame the back refund the money as it teaches the consumer nothing.

The first alarm bell would have been the site name - fireextinguisher-safety, yet it does not sell anything related to fire extinguishers!

When you look through, it seems to sell more tat then a car boot sale.

The site looks !!!! and the spelling is awful.

When are consumers going to do their own due dilligence rather then relying on their bank to bail them out.

I just spent £200 on a site called manomano - Was very impressed with the price of the item I wanted. I spent almost an hour reasearching the site before placing my order.

Hopefully the OP will have learnt from this incident.