Collision with a Bollard - Legal action or repair cost covered?

135

Comments

  • AdamPL
    AdamPL Posts: 2 Newbie
    edited 29 April 2018 at 10:23AM
    Thanks for your replies. Although I understand the point you're making about the duty of care when driving and hitting a stationary object, the bollard in question was obstructing the way of entry to the premises for no given reason at the time. On top of that, the way of entry to the premises gives limited visibility therefore, as a business who operates bollards for safety reasons, it's also their duty of care to minimize the risks to the public by ensuring that visitors are aware of the hazards on sites if there are any present. This would fall under the Health & Safety at work act 1974 (Same as displaying a ''wet floor'' sign where there is a wet floor).

    Failing to do so and putting a member of public or their property at risk can be potential liability towards the business. Hence why business should operate with a public liability insurance. Again, why would one out of bollards be left up at the ONLY entrance and two others left pulled down during their opening hours? Why would they want to limit access when they want customers coming in. If that equipment is malfunctioning, it would be standard practice for them to minimize the risks by making public aware.

    In relation to the colleague that works there, we do not wish to put him in the line of fire however with the evidence and information he presents, this can create a case for their negligence as failure to comply with Health & Safety Standards at work (potentially) by not adhering to Risk Assessment standards, meaning minimizing the hazards on premises to the best effect for staff and public.

    If you were driving up through an entry of a business when its open, would you expect bollards to be up upon entering?

    I have taken images to show the way of entry to their premises and bollards position.

    ibb.co/dHxKYc
    ibb.co/nzLv6x
    ibb.co/dsLTRx
    ibb.co/bEMreH
    ibb.co/eUxEzH
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    AdamPL wrote: »
    Although I understand the point you're making about the duty of care when driving and hitting a stationary object
    There's a "but" coming, isn't there?

    the bollard in question was obstructing the way of entry to the premises
    All the more reason not to drive into it, no?

    for no given reason at the time.
    Why's one needed?

    On top of that, the way of entry to the premises gives limited visibility
    She could not see the way was clear. All the more reason to take care.

    therefore, as a business who operates bollards for safety reasons, it's also their duty of care to minimize the risks to the public by ensuring that visitors are aware of the hazards on sites if there are any present. This would fall under the Health & Safety at work act 1974 (Same as displaying a ''wet floor'' sign where there is a wet floor).
    A bollard is plainly visible, while a wet floor is not.
    Again, why would one out of bollards be left up at the ONLY entrance and two others left pulled down during their opening hours? Why would they want to limit access when they want customers coming in. If that equipment is malfunctioning, it would be standard practice for them to minimize the risks.
    If they'd all been up, would she have driven in anyway, in the expectation they were all down?

    If you were driving up through an entry of a business when its open, would you expect bollards to be up upon entering?
    I'd be looking for hazards, of whatever kind. Perhaps it was a sack of anvils that had fallen off the previous vehicle in. Perhaps it was a nun having a sit-down because the basket of kittens she was carrying was heavy.

    I have taken images to show the way of entry to their premises and bollards position.
    Photo_28_04_2018_12_42_03.jpg
    Photo_28_04_2018_12_42_23.jpg
    Photo_28_04_2018_12_44_25.jpg
    Photo_28_04_2018_12_47_23.jpg
    Photo_28_04_2018_12_47_42.jpg
    Sorry, can we just clarify one sec...? You seriously think those help to prove your case that Mumsy couldn't possibly have seen or avoided that bollard...?
  • verityboo
    verityboo Posts: 1,017 Forumite
    http://ibb.co/bEMreH

    Sorry but i don!!!8217;t see it as limited visibility. The bright blue bollard couldn!!!8217;t be more obvious to me. Looks like there is plenty of room to drive around it too.
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    JP1978 wrote: »
    Wonder if OP (or the OP's Mother) has now gone to Mumsnet for sympathy?
    Nope, not yet :D
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
  • Someone shouldn't be driving if they haven't seen that!:rotfl:
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,421 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    AdamPL wrote: »
    Thanks for your replies. Although I understand the point you're making about the duty of care when driving and hitting a stationary object, the bollard in question was obstructing the way of entry to the premises for no given reason at the time. On top of that, the way of entry to the premises gives limited visibility therefore, as a business who operates bollards for safety reasons, it's also their duty of care to minimize the risks to the public by ensuring that visitors are aware of the hazards on sites if there are any present. This would fall under the Health & Safety at work act 1974 (Same as displaying a ''wet floor'' sign where there is a wet floor).

    Failing to do so and putting a member of public or their property at risk can be potential liability towards the business. Hence why business should operate with a public liability insurance. Again, why would one out of bollards be left up at the ONLY entrance and two others left pulled down during their opening hours? Why would they want to limit access when they want customers coming in. If that equipment is malfunctioning, it would be standard practice for them to minimize the risks by making public aware.

    In relation to the colleague that works there, we do not wish to put him in the line of fire however with the evidence and information he presents, this can create a case for their negligence as failure to comply with Health & Safety Standards at work (potentially) by not adhering to Risk Assessment standards, meaning minimizing the hazards on premises to the best effect for staff and public.

    If you were driving up through an entry of a business when its open, would you expect bollards to be up upon entering?

    I have taken images to show the way of entry to their premises and bollards position.

    ibb.co/dHxKYc
    ibb.co/nzLv6x
    ibb.co/dsLTRx
    ibb.co/bEMreH
    ibb.co/eUxEzH
    You seem very sure of your case and the weakness of the dealership's case with respect to the Health and Safety at Work Act 1974, so ignore all the advice on here and make a claim.


    Don't include the photos though...the bollard doesn't come across as quite so invisible as I'm sure it is in real life.

    P.S. Since you are a stickler for signage, the dealership may counter your claim by pointing out that the entrance in question is for Peugeot cars. It says so in bright yellow lettering on the ground. Why was your mother trying to drive a Vauxhall through that entrance? Sounds like contributory negligence to me.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just for clarification, it's the Evans Halshaw dealer in Blackpool (FY3 9TN if you want to check on google maps).

    Whilst I can see that the bollard wouldn't be visible from the beginning of the approach/entrance road there's no way you should miss that when you start to turn in, not unless you were coming in at a fair lick without concentrating. At the end of the day whenever you enter/egress a premises you have to take care to look for potential hazards, something your mum clearly failed to do.
  • Nasqueron
    Nasqueron Posts: 10,467 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    Does your mum drive around blind corners on country roads at high speed, hit sheep and then try and sue the farmer too?

    If there is limited visibility to an approach, you slow down. That's pretty much the basic standard of driving (the highway code even tells you to only drive at a speed which will allow you to stop in the distance visible!)

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • kev25v6
    kev25v6 Posts: 242 Forumite
    Part of the Furniture 100 Posts
    How many people managed to get in the car park that day without hitting the bollard?
  • Silvertabby
    Silvertabby Posts: 9,953 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Someone shouldn't be driving if they haven't seen that!:rotfl:

    She's lucky it was just a bollard and not a child.
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