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Tesco credit card overdue payment letter
geord
Posts: 2 Newbie
in Credit cards
Came home from work today to find a very frightening letter from Tesco Bank saying I was in arrears due to not paying my last 2 months credit card bills. In fact I have paid all my credit card balances the day my statement has been produced.
I phoned up and was told this was an error. They gave a quick apology and said there has been a glitch in their systems where these letters were sent out in error.
I'm absolutely fuming as I was stressed about this thinking my payments had gone missing.
Just wanted Tesco credit card customers to know that they may receive these letters in error. :mad:
I phoned up and was told this was an error. They gave a quick apology and said there has been a glitch in their systems where these letters were sent out in error.
I'm absolutely fuming as I was stressed about this thinking my payments had gone missing.
Just wanted Tesco credit card customers to know that they may receive these letters in error. :mad:
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Comments
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A polite letter asking them for £25 for shock and worry is in order. Keep it short and to the point.0
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It's bang out of order. I was thinking it was my banks error.0
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I don't see the problem.
You got a letter you thought was wrong. You phoned them up and they said sorry it was a mistake.
Isn't that enough? Why are you "fuming"? Why is "bang out of order"?0 -
chattychappy wrote: »I don't see the problem.
You got a letter you thought was wrong. You phoned them up and they said sorry it was a mistake.
Isn't that enough? Why are you "fuming"? Why is "bang out of order"?
Je suis un flocon de neige?
This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Oh my.
There's no need to ask for compensation as it's not required - you have not suffered any financial loss due to this.
Let it go...0 -
Came home from work today to find a very frightening letter from Tesco Bank saying I was in arrears due to not paying my last 2 months credit card bills. In fact I have paid all my credit card balances the day my statement has been produced.
I phoned up and was told this was an error. They gave a quick apology and said there has been a glitch in their systems where these letters were sent out in error.
I'm absolutely fuming as I was stressed about this thinking my payments had gone missing.
Just wanted Tesco credit card customers to know that they may receive these letters in error. :mad:
Might be an idea to view your account online and that way it may bring down your stress levels.0 -
You OK hun xoxox
Your payment is wid de angles now with Princes DI and Jayde GoodeeSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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