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Just Eat
djkevday
Posts: 1 Newbie
Hi I ordered a meal from just eat on 14/2 /2018. The restaurant then rang and asked for more money as it was out there area for free delivery so I cancelled and of course no food was delivered
I have asked on several occaisons for a refund and they keep saying yes but still no refund
Would it now be possible to issue a county court judgement I have also
sent a email to head office but got no reply
kevin Wright
ps I have lots of screen shots with them saying they will refund
I have asked on several occaisons for a refund and they keep saying yes but still no refund
Would it now be possible to issue a county court judgement I have also
sent a email to head office but got no reply
kevin Wright
ps I have lots of screen shots with them saying they will refund
0
Comments
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Hi I ordered a meal from just eat on 14/2 /2018. The restaurant then rang and asked for more money as it was out there area for free delivery so I cancelled and of course no food was delivered
I have asked on several occaisons for a refund and they keep saying yes but still no refund
Would it now be possible to issue a county court judgement I have also
sent a email to head office but got no reply
kevin Wright
ps I have lots of screen shots with them saying they will refund
How did you pay - debit or credit card?Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!0 -
If the cost was under £100 and you paid by debit card, try a chargeback. Over £100 and paid by credit card, S75. https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases
Otherwise https://www.gov.uk/make-money-claim
Or, of course, you could always turn up at the restaurant in person, making sure you pick a time when there will be plenty of diners around to overhear you complaining loudly....0 -
How much was the meal?Hi I ordered a meal from just eat on 14/2 /2018. The restaurant then rang and asked for more money as it was out there area for free delivery so I cancelled and of course no food was delivered
I have asked on several occaisons for a refund and they keep saying yes but still no refund
Would it now be possible to issue a county court judgement I have also
sent a email to head office but got no reply
kevin Wright
ps I have lots of screen shots with them saying they will refund0 -
If it was Just Eat you paid then your claim is against them and not the restaurant?0
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