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Ebay – Cancelling an auction listing

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  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Nesty wrote: »
    I didn't put it in advertised elsewhere, then again ebay are prickly on everything.
    Unfortunately, ebay have created this environment. High fees dictating to where you can or can't sell. I won't give them cash when I don't have too. I accept paying an insertion fee though.
    I have had this done to me before as a buyer, but I haven't really worried as I don't assume anything until I actually won the item. Where as many people who just purely buy on ebay assume they won it merely placing a bid!

    But that is the whole premise of an auction.

  • MataNui
    MataNui Posts: 1,075 Forumite
    Nesty wrote: »
    I didn't put it in advertised elsewhere, then again ebay are prickly on everything.
    Unfortunately, ebay have created this environment. High fees dictating to where you can or can't sell. I won't give them cash when I don't have too. I accept paying an insertion fee though.
    I have had this done to me before as a buyer, but I haven't really worried as I don't assume anything until I actually won the item. Where as many people who just purely buy on ebay assume they won it merely placing a bid!

    Then accept the fact you will probably get your account suspended. On the plus side if they go from the highest recorded bid to work out the fees then its going to be less in comparison to what you actually sold it for.
  • Nesty
    Nesty Posts: 500 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 20 April 2018 at 1:49PM
    I agree bidding in hoping you win. The prospective buyer had a chance on buy it now, as I did have a buy it now on, which disappeared when the bid came in.
    This was a collection only item. I am relying on the person (leading bidder had low feedback), turning up (as don't do paypal on collection).
    Do I then turn down the deal where the private person wanting to come around within the hour to conclude. Or do I go through the whole process of paying ebay fees, arranging collection (if they showed).
    It's an open market. If ebay want to attract more selling then lower the fees, they making enough.
    End of the day I don't do cancellation at all. What I am trying to say. I had a change of mind, though according to ebay I am not allowed to do that. So who owns the item before any auction ends?
  • StumpyPumpy
    StumpyPumpy Posts: 1,458 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Nesty wrote: »
    What I am trying to say. I had a change of mind, though according to ebay I am not allowed to do that.
    You are absolutely allowed to do that. However, as per the eBay terms and conditions that you agreed to by placing the item on eBay, they are allowed to charge you the fees you had committed yourself to paying by listing with them - namely the final value fees. They also have the right to refuse your custom in the future for any legally acceptable reason.

    eBay have become overly brutal with the way they enforce this, but to be honest, I can see their point. Their business model relies on them being paid to advertise your items with them. By pulling items you are trying to avoid paying them for doing this as well as damaging their reputation for reliability (Most bidders will come away with the impression that "eBay" messed them around, especially if it is not the first time, rather than "eBayUser_Nesty")

    If Sainsbury's found you standing next to their shelf of "Nesty Pies" stopping all the customers from picking them up and telling them to buy from Waitrose instead you wouldn't last long in the shop before they chucked you out. I don't see why it would come as a surprise that eBay tries to do the same for things you list then withdraw with them.

    It is always your choice to whether you accept their T&C's - take your business away if you don't like them. If enough people do the same them maybe the T&C's will be changed to lure you back in. Otherwise stick to Gumtree (an eBay company).

    SP
    Come on people, it's not difficult: lose means to be unable to find, loose means not being fixed in place. So if you have a hole in your pocket you might lose your loose change.
  • RoyaleMale
    RoyaleMale Posts: 257 Forumite
    I'd just stick with your original story that item has since been damaged.

    I bought an item on ebay that was a great price, only for seller to claim it was damaged and pull out of the deal.

    Having the same item on gumtree isn't proof you sold it on gumtree.
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