Oap grandad somehow got a hire purchase car

adeelh1987

Hi



Could I get some help please?.



My wife’s grandad is an OAP, his 75-80 years old, is not working, has memory issues, is on a lot of medication, can barely drive but somehow Toyota sold him a finance car, well he though it was on Finance but it turns out it’s a hire purchase car.



As he has memory issues all he remembers is that he signed some papers, presumably that was for the car he sold them and then the hire purchase agreement, has an e signature on it, so I am guessing he clicked on a box on a tablet/laptop/computer at Toyota.



My concern is the following:



He doesn’t work so he can’t make the payments for the car, which leads me to later question what checks did Toyota do before they sold him a hire purchase car.

He can’t drive due to his memory problems and his eyesight it not great either; I refuse to get in the car with him as I fear for my life.

He cant read English, so he cant tell the difference between a finance car agreement, lease agreement, hire purchase agreement or any agreement in that matter, which also leads to me questioning did Toyota know that and just sold him the car for the sake of meeting targets.



With his agreement, I am going to voluntarily send his driving licence back to DVLA as its too dangerous for him to drive.



As he should not have been entitled for the car to start with, as he doesn’t work, is an OAP so wont get work etc, did Toyota sell him this hire purchase car knowingly these facts and how can I (with your help) get the car returned to Toyota without any financial penalties, as quite simply he cant afford to pay them as his living on a state pension – which is what £70 or something a week.



I have a copy of his agreement and a letter from the Doctors stating his memory loss and medications but dont know how to attach it here. If someone can point me in the right direction i can upload them.



Thanks

[Deleted User]

He won't be able to return it with no financial penalties, but speak to Toyota to see what the cheapest way out is.

You may want to ask him what details he put down on his application.

adeelh1987

http://docdro.id/6TWgrsz hire purchase agreement
http://docdro.id/27ix3BE doctors letter

[Deleted User]

You should at least remove his personal details from those documents.

adeelh1987

Thanks but dont toyota have a responsibility to ensure he is working before they give an agreement as such?.

[Deleted User]

They will go on what he tells them, as well as some credit checks.

BorisThomson

That was signed in early February. What has happened since then? Presumably a complaint was made immediately?

Please remove all the identifying information from the links.

Clive_Woody

adeelh1987 wrote: »

.....but somehow Toyota sold him a finance car, well he though it was on Finance but it turns out it’s a hire purchase car.

HP is a way of financing a car purchase.

adeelh1987

http://docdro.id/WAhLF1M sorry forgot about the details. Deleted and reuploaded.

Nothing has happened since then apart from medically his memory and his become an even bigger hazard on the road.

Complaint was made to toyota on the phone last week who said put it in an email to them. Not done that yet.

He would have told them his not working and would not have provided any payslips. Also his bank statements would so no income coming in apart from his benefits.

[Deleted User]

Check that it tallies up with what he put on the application.

adeelh1987

Thanks. If Toyota send me the application and it shows he didnt provide much, im assuming we got a case to argue?.