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Can I claim PPI if I don't have the full account numbers

2

Comments

  • Nasqueron
    Nasqueron Posts: 11,054 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Kipnae wrote: »
    no reason. The fact is I don't know if any of my closed accounts even had PPI attached to them. isn't that the point?

    You need to find out if you had it, then complain why you feel it was miss-sold, if you did have it. If you didn't, bonus as you didn't waste money

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Kipnae
    Kipnae Posts: 19 Forumite
    some of these accounts were closed over 12 years ago and I have no paperwork - didn't even know what PPI was back then. Am I just wasting my time then? even with Plevin?
  • sun73
    sun73 Posts: 498 Forumite
    Part of the Furniture 100 Posts
    You might be wasting time but you won't find out unless you try. Some of your accounts might have included PPI, others not.

    What could help is if you phone the lenders own PPI helpline or submit a PPI check form online, most lenders have this facility and 2009 is not that long ago in PPI terms. There's a very good chance they'll be able to locate details of your finance without the full account number, it's credit with PPI pre 2001 that is harder to find.

    If you can obtain any bank statements showing direct debit payments to these lenders, or, a direct debit list from your own bank might reveal the full account numbers.

    If your loans were unsecured they might have been set up with a single upfront PPI policy which you can mention in the complaint questionnaire.
  • Nasqueron
    Nasqueron Posts: 11,054 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Kipnae wrote: »
    some of these accounts were closed over 12 years ago and I have no paperwork - didn't even know what PPI was back then. Am I just wasting my time then? even with Plevin?

    Plevin is not PPI, it's only an issue if you make a complaint and it was rejected AND there was an issue with commission being over 50%. You complain about PPI first then if rejected the firm will usually look at Plevin automatically

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Kipnae
    Kipnae Posts: 19 Forumite
    HI,

    So Halifax have accepted there was PPI on a secured loan 12 years ago However, given the time that has lapsed they have advised they do not believe it was sold in error. - I didn't' know there was PPI on that loan and I don't even remember whether or not they asked me to include it on the loan when it was taken out. It was all agreed in a branch in person.

    Can i do anything more with this ?

    regards
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You can escalate to FOS if you disagree.
  • dunstonh
    dunstonh Posts: 120,211 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I didn't' know there was PPI on that loan and I don't even remember whether or not they asked me to include it on the loan when it was taken out. It was all agreed in a branch in person.

    That is not really a good complaint reason though as a) any built in PPI would have been on the agreement you signed and cost disclosed and b) its an unprovable allegation and c) it was 12 years ago and your memory will not be perfect.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Kipnae
    Kipnae Posts: 19 Forumite
    edited 29 May 2018 at 5:39PM
    thanks. So do I need to establish if PPI was over 50%? Halifax have not mentioned Plevin.

    and is there a standard letter i could use to send to FOS?

    Or should I just forget it about it?

    regarsd
    KP
  • Nasqueron
    Nasqueron Posts: 11,054 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Kipnae wrote: »
    thanks. So do I need to establish if PPI was over 50%? Halifax have not mentioned Plevin.

    and is there a standard letter i could use to send to FOS?

    Or should I just forget it about it?

    regarsd
    KP

    Generally speaking if they reject you then they should consider Plevin automatically and mention it. If they have not rejected you then you don't need to worry. If they have rejected and did not mention Plevin, ring them up and ask.

    Any rejection letter must offer you access to the FOS so look at your paperwork to see

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Kipnae
    Kipnae Posts: 19 Forumite
    Yes, they have rejected PPI and NOT mentioned Plevin at all. Their rejection letter did not offer any access to FOS either.
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