Highview Parking Notice - Waterfields Retail Park, Watford

Divygyan

I received a CHARGE NOTICE from Highview Parking for £85 on 13th April, 2018 through post. Initially, I got surprised to see the notice and couldn't trace the reason for the Charge Notice. But, upon calling one of the store(s) i.e. Next on 14th April, 2018 and speaking with the Store Manager, I found out that there was a parking limit of 2 hour and after that there's a penalty of £85.

To be honest, I was not aware of the fact that after 2 hours, there's a charge, surely I have missed the signage. I would have visited this place perhaps only once or twice before this incident happened on 31st March, 2018. Earlier one or two trips must be under 2 hours but on 31st March 2018, I went there with my kids (before Easter) and ended up staying for 3 hours and 46 minutes (as per the records from Highview Parking).

Since, I was ignorant of the fact, is there a way I can appeal for relaxation and exemption. I have a clear and clean record and has never got any parking notice till date, which only provides an evidence that I have followed the rules. This time, it's clearly a case of ignorance and I reach out to this forum to get ideas / suggestions.

I also want to gather views from the forum...there's a limit of 2 hours but you have got multiple stores to shop around. With this limit of 2 hours and providing no option to pay (as there are no parking meters), it's practically not possible to explore all the stores in that time limit especially when you are shopping around Easter and Christmas (as it was my case).

I wasn't aware of the parking timing restriction but equally visiting the retail park on Saturday before the Easter Sunday, there were long queues to check-out. Is there any guidance, which says that if a retail park has X number of stores, then they ought to allow customers to pay and park...?

I equally find it surprising that stores at the retail park are not doing anything because this will hurt their business model.

I can show my credit cad statement as an evidence that I did shopping in the retail park and didn't just parked my car and went out some-where else. Any views on how best I can appeal...?

Apologies for a bit longish note...!
Thanks

Quentin

Everyone is politely asked not to start a thread till after reading up on this in the Newbies faq thread near the top of the forum


Study it now to learn about the game you are caught up in.


It covers everything from receipt of a ticket to a court hearing


You need to remove details of who was driving from your post

The_Deep

The game you are caught up in is called Scam the Motorist, read this.


This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

longwalks1

Ive just been helped by the experts on this forum in my ticket I got from Highview at a Tesco car park, take a read of it. Such a simple process and just had the charge dropped

waamo

If you send the template contained in the thread that asks Newbies to read it first then Highview will often cancel the ticket within hours.

longwalks1

waamo wrote: »

If you send the template contained in the thread that asks Newbies to read it first then Highview will often cancel the ticket within hours.

Exactly as waamo says, mine took a few days to cancel but they did say there was a high volume to clear. My ticket/charge got cancelled today

All I done was use the standard template in the sticky’s thread and that was it. Took me an hour, maybe less

Divygyan

Thanks for all the responses. I am not able to trace "Newbies faq thread". Is it possible for you to share the shortcut / URL for the same.

Also, special note to britishboy ; since it seems that your case for parking notice cancellation is fairly recent ; is it possible for you to share the template that you leveraged

clowni

Please check templates first there is loads of information.

KeithP

Divygyan wrote: »

Thanks for all the responses. I am not able to trace "Newbies faq thread". Is it possible for you to share the shortcut / URL for the same.

I wrote this on another thread earlier this evening:

You are looking for a thread with the title:
**NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** Thankyou!

It is always one of the first four threads in the thread index list and is currently the third thread on that list.

Just one click on your browser's back button from here will take you to the thread index list. It the same place where you found the 'start new thread' button.

Coupon-mad

See my signature; we never give newbies a direct link because it's at/near the top of the very forum you are on, and you need to stop and read some threads.

You can't post on a forum without reading any threads, surely? Makes no sense to me.

Two clicks back to the forum thread list, read the one asking you to read it first! SEE BELOW.

Lata75

Please can you help as what do I wrote on the appeal letter as I got the letter for parking fine