If you have a spare minute and an Android phone...(especially Android 5.1)

stator

Please could you test the BBC iPlayer Radio Android app, and post back here with the results of whether you can download (not stream) a program. Just go to the schedule page, find a program that finished a few hours ago, click on it, then click download and see if it completes. Then if it completes the download, press play and see if it works.
Then let me know the result and your android O/S version.

Here's the boring details of why I'm asking, if you're interested

I am having one helluva time with the stupid app. I rely on it every day, it's my main source of entertainment. But it's been broken since the last update (about 28/02/18) and there are no signs of them fixing it.

I have 4 phones. Two Android 4.2 devices that work ok, but the performance is so bad it's unusuable. My other two are Android 5.1 phones and they can not download radio programs from the app.

So I am currently stuck either using a crap phone to play my programs, that is almost impossible to use because it's always pausing/freezing/crashing, or I have to buy an expensive data bundle for my decent phone so I can stream all my programs (I'm on PAYG).

I'm seriously thinking about buying a new cheap Android phone, a £50 job or similar, but I need to know if it is the Android version that causing the BBC iPlayer Radio app to break, and if so, which versions work and which don't. So that's why I want to know

Many thanks

ScreamingDead

Hi stator

Just downloaded the folk show with Mark Radcliffe and it's playing fine on Android 7.0

unforeseen

Working fine on Android 6 as well

[Deleted User]

Fine on a Vodafone SU6 on Android 6.01

searchlight123

i use the app every day to download the JVS show on BBC Three Counties radio and it works fine (including today) on a samsung s7 on android 7.0.

maybe try deleting the app and re-installing as there may be glitch that gets overwritten on the re-install?

ps just tried it on my partners samsung s5 running android 5 and it downloads and plays back fine.

stator

Thanks for all the posts.

I have tried uninstalling, reinstalling. I even tried restoring one of the android 5.1 phones to factory settings and installing the BBC iPlayer Radio app on it's own. It still didn't work.

almillar

Working fine for me on many phones since downloading was allowed. Basic questions that seem to have been missed - what are the 5.1 phones, how much memory are they meant to have, and how much memory do they have free?

grumpycrab

Work here. Android 5.0.2
Edit:. Radio version 2.15.2.10976

stator

One is a Doogee X5 Pro and the other is a Doogee X6. One has 16gb and the other 8gb. Both have plenty free. I have tried it with the default storage set to internal memory and set to memory card. The result is always the same. The only thing they have in common is the brand and the version of Android. But they both run stock android, there are no UI changes like you get with Huawei etc. So I can only think it's the OS version, 5.1 Lollipop

[Deleted User]

stator wrote: »

So I can only think it's the OS version, 5.1 Lollipop

And I thought I was behind the times


That said my Sony TV updated to 7.0 today so even that's surpassed my phone now.

stator

Not much point in upgrading my phone, it's been fine apart from this one stupid app. If they actually said they weren't supporting Android 5.1 then that would be fine. But oddly 4.2 still works, so it's not just the age.