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got a text saying thank you for subsciribing..

joesab
joesab Posts: 61 Forumite
A few times over the last month whn ive been on the internet, using either my 3 allowance or home wifi, there been a pop up on my phone which i havent been able to get rid of - not advertising from the sites I am on which is usually just newpapers, but casino pop up, amazon youve won a prize etc. Today i was on the site of my local newspaper and got a pop up for a gaming site, the name of the site was at the top of my browser, i hadnt clicked on it,
I switched my phone off. When i switched it back on there was a text saying thank you for subscribing to 'something' games (cant remember the name ) at 4.40 a week!!
I contacted three when i got home and sure emough i had been charged that amount. The operator said to text the number given with STOP which i have done. He has credoted the 4.40 but it seems the only way i can stop this is to turn off data!
I think i may just change my phone and number byt this would be a major pain.
Any advice welcome

Comments

  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    joesab wrote: »
    I think i may just change my phone and number byt this would be a major pain.

    Seriously?

    Clear your cache & cookies and install an antivirus app and clean your phone.
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is it an Android phone? Personally, I'd root it and install an ad-blocker.
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