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Highview - Late Appealing

I had two friends (2 separate cars) who parked in a Highview ANPR controlled car park on 8th July last year, when they went to pay the machine said amount to pay "0" so they left. They received a PCN through the post on August 9th (27 days). They decided to ignore letters for approx 6 months till I heard them talking about it by which time DRP were involved. After some reading on here I suggested to them that the send the blue template appeal in order to get a POPLA code, then appeal using a modified (dates etc) version of the appeal from post 2 in the link below.

https://forums.moneysavingexpert.com/discussion/5772015

Regards a modification, beyond the dates I am unsure whether they should add in there about the machine saying nothing to pay as this would place them at the scene, even though to paint them as the driver would be an assumption! One of them was driving, although the other was not.


Anyway..........

They appealed on 5th March and have received a reply yesterday (23rd March) saying they are unable to consider the appeal as the time limit they had to appeal had expired, and to please deal with their collection agent (DRP).



I have been clear to them that they should not name the driver, and that as highview does not try and transfer liability to the keeper they should be able to get them cancelled, although not sure what direction to take now??
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Comments

  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 24 March 2018 at 10:52AM
    Hockey27 wrote: »

    Anyway..........

    They appealed on 5th March and have received a reply yesterday (23rd March) saying they are unable to consider the appeal as the time limit they had to appeal had expired, and to please deal with their collection agent (DRP).

    Yes the appeal timed out hence the idiots at DRP
    are on your case

    As of now, you are in IGNORE MODE and never contact
    DRP despite their stupid threats.
    They will give up as failures and go back and tell Highview

    Just wait to see what Highview do and come back here

    IGNORE DRP, THE WORLD LEADING JOKERS:rotfl::rotfl::rotfl:

    No money for you here DRP ..... trott along now
  • Hockey27
    Hockey27 Posts: 91 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    @beamerguy

    I thought that would be the action to take but being new to the crusade I wasn't sure

    Thanks for your reply, will recommend they ignore any contact that isn't from Highview direct!
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hockey27 wrote: »
    @beamerguy

    I thought that would be the action to take but being new to the crusade I wasn't sure

    Thanks for your reply, will recommend they ignore any contact that isn't from Highview direct!

    Not just from Highview as they might get one of the very
    dodgy legals involved

    These dodgy legals pimp out their letterhead to vermin
    like DRP but it's an easy spot because they ask you to
    pay DRP direct.

    A dodgy solicitor must fully comply with the new procedure
    about court claims and if you get a letter headed
    "Letter before claim", (or similar) they must provide you
    with proof of their claim in detail and give you 30 days to respond

    This all is makes the appeal to a parking company futile
  • Hockey27
    Hockey27 Posts: 91 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    I'm aware of the new procedure prior to claim, hopefully it makes things fairer across the board!

    If appeals to the parking company are futile what next? If they take it as far as court enter defence as if you would POPLA appeal, point by point?
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.
    You never know how far you can go until you go too far.
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hockey27 wrote: »
    I'm aware of the new procedure prior to claim, hopefully it makes things fairer across the board!

    If appeals to the parking company are futile what next? If they take it as far as court enter defence as if you would POPLA appeal, point by point?

    In a nutshell yes, same procedure.
    POPLA of late have become pretty useless anyway so if
    it does get to court with a good defence, the judge will
    probably whoop the dodgy legals/parking company.

    It's happening all the time nowadays as the courts
    get to grips with this mega scam
  • Umkomaas
    Umkomaas Posts: 44,377 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hockey27 wrote: »
    I'm aware of the new procedure prior to claim, hopefully it makes things fairer across the board!

    If appeals to the parking company are futile what next? If they take it as far as court enter defence as if you would POPLA appeal, point by point?

    Highview have never taken anyone to court - ever. They are not going to start with your friends. DRP can't take anyone to court.

    http://www.bmpa.eu/companydata/Highview_Parking.html
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • Hockey27
    Hockey27 Posts: 91 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    @ Umkomaas - I did check out the insight earlier, saw that no case had been brought!

    There is a defence if they try but hopefully they give up before then

    Is it worth them going back to Highview and saying that they will deal with them and them alone, so either consider the appeal or cancel the charge?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    they can do that , they can do whatever they please or think will help, short of naming the driver

    this wont stop the debt collector letters, nothing will other than full payment

    after 6 years, it is statute barred

    dont look for easy solutions, there arent any other than a landowner cancellation or payment in full, or a PPC cancellation, or it "times out"

    sometimes you just gotta stop looking for an "out"
  • Hockey27
    Hockey27 Posts: 91 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    @Redx - sadly you are correct, they will chase till they get bored!

    As I said above then, ignore all contact from DRP and wait to hear from Highview direct. I imagine they will contact if DRP have no luck, or will they go straight to headed solicitor letters?

    Might suggest they contact highview suggesting that they are attempting to resolve the situation. Probably best not to add "id rather deal with the organ grinder not the monkey"
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