Cheap energy club query

Jbrown93

Hi there, does anyone have some sort of contact information for cheap energy club? I have started a switch through themselves to British gas, on the 7th of March and have heard nothing since. I've phoned British gas and they haven't received an application from cheap energy club.

Thanks Jack

[Deleted User]

from https://clubs.moneysavingexpert.com/cheapenergyclub/faq

CONTACTS

If you have any queries or concerns, you can email us at energyclub@moneysavingexpert.com. Please include your full name, the email address you joined with and your postcode.

[Deleted User]

Also see the MSE Cheap Energy Club excuses for why the switch isn't working on this thread https://forums.moneysavingexpert.com/discussion/5814343

Jbrown93

Thanks both. I emailed them through that link 3 days ago and I'm yet to receive a reply that isn't automated. I am a British gas customer swapping tariffs through cheap energy club. But as the website states your switch details are sent within 24-48 hours. Not 2 weeks which is obviously the case for myself.

Thanks again both

Former_MSE_Laura_B

Hi Jbrown93,

I'm sorry that you've not received a reply to your email. We think that a technical glitch meant that some of our emails weren't being sent properly.

Would you mind re-sending your email to us?

Thanks,
MSE Laura

Former_MSE_Holly

If anyone needs support with Cheap Energy Club, you can reach our team via email - energyclub@moneysavingexpert.com