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Just to be clear, the FVFs will have been taken on the date the item was sold, have you checked they have been recredited to your account, can you actually see the credit?
I have got completely confused with the whole thing - there is a credit for - £2.70 on my account dashboard (the correct amount) but it is the minus sign that is confusing.
Does it mean they have credited me or taken that amount back.0
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