Three refuse to block future 3rd party payments

Frozen_up_north

I have just spoken with Three following filling in their web feedback form, where I raised the issue of not being able to block chargeable text messages.

The lady who phoned from Three said they received a lot of calls about these text messages. I compared the situation with direct debits on your bank account, and suggested that Three could send a text which you have to reply with a YES before the payment is agreed to. She thought it was a good idea.

I also asked why the zero overspend cap on an account would not stop these chargeable text messages and she did not have an answer...

Perhaps if all Three customers raised the issue, they just might do something about it.