Should Banks ask Security Questions?

ValiantSon

AnotherJoe wrote: »

It doesn't work that way so the same doesn't apply.

The difference is that your security info is not made visible or accessible at any point to any bank employee (or at least it shouldnt be)

Thats why they ask you "what are the 3rd, 5th and 6th letters of your secret word" for example, so that the computer can do the comparison without the operator ever seeing your secret word in the clear. A hacker should not be able to access your info in the clear since it will be one-way encrypted.

I'm afraid that you've missed the point. If the bank's systems are successfully hacked then the hackers could get access to your security information. A hacker can potentially access this data. You are arguing with a point that I did not make, i.e. that an employee could access your data. I never said that so your response is flawed.