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Cheap airline seating
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I don't believe that either Virgin or BA are breaching any regulations here, having arranged the requisite rerouting and refunded what couldn't be transferred over, but you could try pleading for a goodwill gesture (from either) if you play the honeymoon card?1
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I’d be inclined to try Virgin and explain that since they changed the booking, could they cover the difference in seat choice cost (£52).0
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eskbanker said:I don't believe that either Virgin or BA are breaching any regulations here, having arranged the requisite rerouting and refunded what couldn't be transferred over, but you could try pleading for a goodwill gesture (from either) if you play the honeymoon card?0
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jimi_man said:I’d be inclined to try Virgin and explain that since they changed the booking, could they cover the difference in seat choice cost (£52).0
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tom2812 said:Hi, I had a booking for LHR > NAS booked for 25th February 2025, returning 6th March. Unfortunately, Virgin Atlantic cancelled the route (the day before I'm due to fly!) and I've been transferred to BA. Virgin couldn't move the seat selection over so they've refunded my seat selection (around £100). I've gone on to the BA website to try and book some seats and they want £76 per person per way! I'm astounded that, through no fault of my own, I've been moved from Virgin to BA, then have to pay triple the cost for seat selection. I understand that it's free 24 hours in advance, but since it's our honeymoon I'd rather ensure that we have decent seats... do you know if there's anything I can do since it's a cancelled ticket?0
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BA generally try and put people on the same booking together.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.1
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Had an issue with TUI where we did not pre book seats and they allocated a seat for my 10 year old at the back of the plane and one parent atvthe front the other half way. Such a battle to get TUI to follow what they state on line and in webchat. In the end the staff on the plane helped sort but made us feel we were in the wrong. Customer services didn’t get it either. Had to send them screen shots of all the wording. Advised you might be better off prebooking.
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mjm72 said:Had an issue with TUI where we did not pre book seats and they allocated a seat for my 10 year old at the back of the plane and one parent atvthe front the other half way. Such a battle to get TUI to follow what they state on line and in webchat. In the end the staff on the plane helped sort but made us feel we were in the wrong. Customer services didn’t get it either. Had to send them screen shots of all the wording. Advised you might be better off prebooking.0
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