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Comments

  • sovsov1357
    sovsov1357 Posts: 38 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    It costs money to pay for staff/premises etc...If you want a decent rate you should expect to have to do things such as use online banking. Perhaps you should go on a basic computer course at the local library which should help you access the internet. It's very simple once you have learned how.
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    aj23 wrote: »
    You'd know :beer:

    Ah the wit, the eloquence, the repartee. It really is too much!
  • I can use the internet ok thanks, it more about being scammed online is why I do not wish to do it online. Customer service should be considered for loyal customers
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    I can use the internet ok thanks, it more about being scammed online is why I do not wish to do it online. Customer service should be considered for loyal customers

    You are worrying unnecessarily. Logging in to a secure site using 128 bit encryption protects you. Should anything go wrong the bank is liable, not you. Don't pay attention to scare stories in the press. If you want the account then open it.

    It isn't unreasonable for a bank or building society to decide to only offer certain accounts online. They are a business and are making business decisions. They owe you nothing.
  • pafpcg
    pafpcg Posts: 936 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    it's more about being scammed online is why I do not wish to do it online.
    I don't want to be alarmist and I share your concerns but even if you never access your accounts online, it doesn't guarantee that your accounts can't be scammed. For example, if you open in a branch an account which can also be operated on-line, you can continue to use your branch to conduct your financial affairs as you wish. But, what if some fraudster steals your identify, registers your account for on-line access and empties your account?

    Your only certain defence is to use only accounts which cannot be accessed on-line, and that's becoming increasingly difficult.
  • polymaff
    polymaff Posts: 3,958 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    pafpcg wrote: »
    Your only certain defence is to use only accounts which cannot be accessed on-line, and that's becoming increasingly difficult.

    Wrong. Wrong. Wrong. Telephone and public management of financial affairs is far worse than online management as far as fraud is concerned - from both the likelihood of it happening and the unlikelihood of recovery of losses.

    We're never going to persuade the OP by logic - don't queer the pitch with suggestions that ANY strategy is a certain defence against fraud.
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