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Debit card fraud desperste help

2

Comments

  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Bank customers who have had thousands of pounds stolen ...

    It's polite to provide a source when you quote from an article. This was written over ten years ago.
    http://www.thisismoney.co.uk/money/saving/article-1614798/How-thieves-bypass-bank-card-Pins.html
    :heartpuls Mrs Marleyboy :heartpuls

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  • Chalkius
    Chalkius Posts: 110 Forumite
    Make a complaint, and if it's rejected, take it to the FoS.

    However, if the purchase was verified by PIN (which if they're saying it was, I wouldn't doubt that), then you will have to give a reasonable explanation as to how that happened. If you are the only one who knows your pin and there's no reasonable time when they may have seen you enter it, you're probably out of luck.
  • Is this another one of those stories where the person claims the money was stolen from them when in fact they went to a strip club, got drunk and spent all their money?

    Posted at 1 in the morning too.....
  • I know its with fos now

    The police detail this in there report
  • Strip club? Not at all. We went to a concert which finished at 11. Got to a bar at 12 leave at 1. 1 hour. Uber shows time of arrival and departure..wow great support here.
  • Obviously coming for advice help and support was a mistake. Sorry just wanted help. This is a genuine case. Thankfully my friend was refunded as they tried numerous failed attempts to extract further funds and the bank saw this as suspicious. With my card i have no idea if they had tried even more attempts because NW wont give any info
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Obviously coming for advice help and support was a mistake. Sorry just wanted help.

    The first 2 posts on the thread (that weren't from you) gave you the advice of what to do.

    If your bank dig their heels in, your only recourse is a complaint to the ombudsman but, be aware, this will not be a quick resolution. You need to have exhausted the banks complaints procedure first, and that can take a while.
    agrinnall wrote: »
    You can make a formal complaint to NatWest and take it to the FOS if not satidfied with their response.
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    Can you provide a link to something about this pin fraud?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Cant post the link here not permitted heredeop me a pm. but its on you yube
  • mjdh1957
    mjdh1957 Posts: 657 Forumite
    Part of the Furniture 500 Posts Photogenic
    You can post links by putting spaces

    www dot moneysavingexpert dot com
    Retired in 2015.
    Moved to Ireland September 2017
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