Help to cancel

newbiehere

Any help is greatly appreciated!!
I have made a massive mistake in booking a group holiday with Travel Republic and looking for any help/suggestions to cancel it and feeling very embarrassed and foolish that I now have no option but to cancel the trip as my partner has now been made unemployed and we have no way to pay for the trip :-( Our friends partner done all the online submission and paid the deposits for the group. A small deposit had initially been paid and the holiday was then broken down into two further payments. As soon as I was made aware we would not be able to travel I informed the company to be told full payment of the holiday must be made regardless.
In the companies terms and conditions it states "Bookings cancelled more than 7 days before departure – loss of all deposits paid (initial and second deposit if applicable) plus £40 cancellation charge"
From this I got the impression that all as I had asked to cancel before the second payment date and the second payment was paid that all I would loose was the initial deposit and a £40 cancellation fee, of which the company does not say is the case and wants the full holiday fee NOW which I simply do not have.
Does anyone have any help/advise/support if I have a leg to stand on and where do I go from here?

elsien

When are you due to travel, and when did you tell them you want to cancel? Whose name is the holiday booked in - the lead traveller?

newbiehere

Thanks for your reply! We're not due to travel til mid September this year and advised in November last year that I wanted to cancel the trip. Booking is under mine and my partners name not the lead traveller.

jpsartre

Could you post the entire T&C of your booking?

newbiehere

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Outbound terminal(s) The outbound flight is operated by Virgin Atlantic. The outbound flight departs from London Gatwick terminal N and arrives at Las Vegas terminal 3. Inbound terminal(s) The inbound flight is operated by Virgin Atlantic. The inbound flight departs from Las Vegas terminal 3 and arrives at London Gatwick terminal N. Customer Information The outbound flight is operated by Virgin Atlantic. The inbound flight is operated by Virgin Atlantic. Baggage allowance: 2 piece(s) at 23kgs each. Rules RULE - 864/GB10 NFM SUPPLIER G30YF BASE - 001/UK48/TKUG4SMX NFM NOTE: FIRST TKT DATE:09JUN17 LAST TKT DATE:09JUN20 UNLESS OTHERWISE SPECIFIED SEAT ONLY FARES BETWEEN GB AND US/CA APPLICATION AREA THESE FARES APPLY BETWEEN AREA 2 AND THE UNITED STATES/CANADA. CLASS OF SERVICE THESE FARES APPLY FOR BUSINESS/ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGMENT FROM/TO UNITED KINGDOM FOR MIDWEEK FARES FROM UNITED KINGDOM PERMITTED MON THROUGH WED ON EACH TRANSATLANTIC SECTOR. TO UNITED KINGDOM PERMITTED MON THROUGH THU ON EACH TRANSATLANTIC SECTOR. BETWEEN UNITED KINGDOM AND AREA 1 FOR -K TYPE FARES WITH FOOTNOTE 25 FROM UNITED KINGDOM PERMITTED 30MAR 17 THROUGH 05APR 17 OR 11APR 17 THROUGH 26MAY 17 OR 31MAY 17 THROUGH 21JUN 17 OR 01SEP 17 THROUGH 19OCT 17 OR 25OCT 17 THROUGH 28OCT 17 OR 13DEC 17 THROUGH 19DEC 17 OR 24MAR 18 THROUGH 30MAR 18 OR 10APR 18 THROUGH 25MAY 18 OR 30MAY 18 THROUGH 20JUN 18 OR 31AUG 18 THROUGH 18OCT 18 OR 24OCT 18 THROUGH 27OCT 18 OR 12DEC 18 THROUGH 18DEC 18 FOR EACH TRANSATLANTIC SECTOR. TO UNITED KINGDOM PERMITTED 06APR 17 THROUGH 10APR 17 OR 18APR 17 THROUGH 30MAY 17 OR 05JUN 17 THROUGH 05JUL 17 OR 04SEP 17 THROUGH 24OCT 17 OR 06JAN 18 THROUGH 09JAN 18 OR 30MAR 18 THROUGH 06APR 18 OR 17APR 18 THROUGH 29MAY 18 OR 04JUN 18 THROUGH 04JUL 18 OR 03SEP 18 THROUGH 23OCT 18 FOR EACH TRANSATLANTIC SECTOR. UNLESS OTHERWISE SPECIFIED NOTE - RULE JV01 IN IPRG APPLIES
UNLESS OTHERWISE SPECIFIED THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING DL FLIGHTS 4402 THROUGH 4403 DL FLIGHTS 4366 THROUGH 4367 VS FLIGHTS 71 THROUGH 72 VS FLIGHTS 161 THROUGH 164. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL VIA AMS/PAR. AND THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY DL FLIGHT ANY VS FLIGHT ANY BE FLIGHT ANY HA FLIGHT ANY AS FLIGHT. UNLESS OTHERWISE SPECIFIED NOTE - RULE JV01 IN IPRG APPLIES FOR -4S TYPE FARES RESERVATIONS FOR ALL SECTORS ARE REQUIRED AT LEAST 14 DAYS BEFORE DEPARTURE. WHEN RESERVATIONS ARE MADE AT LEAST 18 DAYS BEFORE DEPARTURE TICKETING MUST BE COMPLETED WITHIN 14 DAYS AFTER RESERVATIONS ARE MADE OR AT LEAST 15 DAYS BEFORE DEPARTURE WHICHEVER IS EARLIER. OR - RESERVATIONS FOR ALL SECTORS ARE REQUIRED AT LEAST 14 DAYS BEFORE DEPARTURE. TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER RESERVATIONS ARE MADE OR AT LEAST 14 DAYS BEFORE DEPARTURE WHICHEVER IS EARLIER. UNLESS OTHERWISE SPECIFIED NOTE - RULE JV01 IN IPRG APPLIES FOR -4S TYPE FARES TRAVEL FROM LAST STOPOVER MUST COMMENCE NO EARLIER THAN THE FIRST SUN AFTER DEPARTURE OF THE FIRST INTERNATIONAL SECTOR. UNLESS OTHERWISE SPECIFIED TRAVEL FROM LAST INTERNATIONAL STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE OF THE FIRST INTERNATIONAL SECTOR. UNLESS OTHERWISE SPECIFIED NOTE - GENERAL RULE DOES NOT APPLY STOPOVERS NOT PERMITTED ON THE FARE COMPONENT. UNLESS OTHERWISE SPECIFIED 2 TRANSFERS PERMITTED IN EACH DIRECTION FREE FREE BETWEEN DL AND AF/AZ/DL/KL IN THE UNITED STATES IN EACH DIRECTION FREE BETWEEN AF AND AF/AZ/DL/KL IN THE UNITED STATES IN EACH DIRECTION FREE BETWEEN KL AND AF/AZ/DL/KL IN THE UNITED STATES IN EACH DIRECTION FREE BETWEEN AZ AND AF/AZ/DL/KL IN THE UNITED STATES IN EACH DIRECTION FREE BETWEEN AS AND AF/AZ/DL/KL IN THE UNITED STATES IN EACH DIRECTION. AND - 1 TRANSFER PERMITTED IN EACH DIRECTION FREE
FREE BETWEEN DL AND VS IN UNITED KINGDOM IN EACH DIRECTION FREE ON DL ONLY IN UNITED KINGDOM IN EACH DIRECTION FREE BETWEEN DL AND BE IN MAN IN EACH DIRECTION FREE BETWEEN DL AND BE IN DUB IN EACH DIRECTION FREE BETWEEN DL AND BE IN LON IN EACH DIRECTION. AND - 1 TRANSFER PERMITTED IN EACH DIRECTION FREE INTERLINE INCLUDING THE PRIMARY CARRIER FREE IN HAWAII IN EACH DIRECTION FARE BREAK AND EMBEDDED SURFACE SECTORS NOT PERMITTED ON THE FARE COMPONENT. UNLESS OTHERWISE SPECIFIED END-ON-END NOT PERMITTED. SIDE TRIPS NOT PERMITTED APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23. OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS. A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. -TO FORM ROUND TRIPS -TO FORM CIRCLE TRIPS A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. CIRCLE TRIPS NOTE NOTE - WHEN FARE ARE COMBINED THE MOST RESTRICTIVE CONDITIONS APPLY INCLUDING CANCELLATION AND REFUNDS. PROVIDED COMBINATIONS ARE WITH ANY FARE FOR CARRIER VS BETWEEN UNITED KINGDOM/NORTH AMERICA OR FOR CARRIER VS BETWEEN UNITED KINGDOM/MEXICO OR FOR CARRIER DL IN RULE GB10/GB12/GB13/GB14/GB15/GB16 IN ANY TARIFF. UNLESS OTHERWISE SPECIFIED NOTE - RULE JV01 IN IPRG APPLIES BETWEEN UNITED KINGDOM AND LAS IF INFANT UNDER 02 WITHOUT A SEAT. ORIGINATING UNITED KINGDOM THERE IS NO CHARGE FOR TRAVEL. ORIGINATING UNITED KINGDOM OUTBOUND A SURCHARGE OF GBP 29.00 WILL BE ADDED TO THE APPLICABLE FARE FOR TRAVEL. PROVIDED TRAVEL IS ON ONE OR MORE OF THE FOLLOWING DL FLIGHT 4340 DL FLIGHT 4394. AND - A SURCHARGE OF GBP 20.00 WILL BE ADDED TO THE APPLICABLE FARE PER ADULT FOR TRAVEL FROM 28DEC 17 THROUGH 01JAN 18. AND - A SURCHARGE OF GBP 20.00 WILL BE ADDED TO THE APPLICABLE FARE PER ADULT FOR TRAVEL FROM 07JAN 18 THROUGH 09JAN 18. ORIGINATING UNITED KINGDOM INBOUND A SURCHARGE OF GBP 20.00 WILL BE ADDED TO THE APPLICABLE FARE PER ADULT FOR TRAVEL FROM 12JAN 18 THROUGH 14JAN 18.
UNLESS OTHERWISE SPECIFIED RESERVATIONS MUST BE MADE ON/BEFORE 31OCT 17. UNLESS OTHERWISE SPECIFIED TICKETS MAY NOT BE SOLD IN VENEZUELA/NIGERIA/CUBA/ ZIMBABWE/CAMEROON/CHAD/CONGO (BRAZZAVILLE)/GABON. TICKETS MAY ONLY BE SOLD IN AREA 1/AREA 2/AREA 3. UNLESS OTHERWISE SPECIFIED NOTE - GENERAL RULE DOES NOT APPLY TICKETS MUST BE ISSUED ON DL OR VS AND MAY NOT BE SOLD IN VENEZUELA/NIGERIA/EGYPT/ZIMBABWE/CUBA EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. OR - TICKETS MUST BE ISSUED ON DL OR KL AND MAY NOT BE SOLD IN VENEZUELA/NIGERIA/EGYPT/ZIMBABWE/CUBA EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. OR - TICKETS MUST BE ISSUED ON DL OR AF AND MAY NOT BE SOLD IN VENEZUELA/NIGERIA/EGYPT/ZIMBABWE/CUBA EXTENSION OF TICKET VALIDITY IS NOT PERMITTED. UNLESS OTHERWISE SPECIFIED NOTE - RULE GBVS IN IPRG APPLIES FROM/TO UNITED KINGDOM CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE IF EXCHANGING A WHOLLY UNUSED TICKET BEFORE DEPARTURE OF OUTBOUND FLIGHT -VALUE OF TICKET LESS THE CHANGE FEE MAY BE APPLIED TOWARDS PURCHASE OF NEW TICKET PRICED AT CURRENT FARES UNDER THE FOLLOWING CONDITIONS-IF SAME BOOKING CLASS/SAME RULE- NEW FARE MAY BE LOWER / EQUAL / HIGHER THAN ORIGINAL FARE ANDA.MUST COMPLY WITH ALL PROVISIONS OF NEW FARE. B.RESERVATION FOR NEW ITINERARY MUST BE MADE AND TICKETS ISSUED NO LATER THAN 1YEAR FROM ISSUE DATE OF TICKET BEING EXCHANGED. C.IF RESULT IS REFUND - REFUND WILL BE IN THE FORM OF NONREFUNDABLE VOUCHER IF RESULT IS HIGHER- MUST ADD COLLECT DIFFERENCE AT TIME OF REISSUE. -IF DIFFERENT BOOKING CLASS- NEW FARE MAY BE EQUAL / HIGHER THAN ORIGINAL FARE ANDA.MUST COMPLY WITH ALL PROVISIONS OF NEW FARE. B.RESERVATION FOR NEW ITINERARY MUST BE MADE AND TICKETS ISSUED NO LATER THAN 1YEAR FROM ISSUE DATE OF TICKET BEING EXCHANGED. .--IF EXCHANGING WHOLLY UNUSED TICKET AFTER DEPARTURE OF ORIGINALLY SCHEDULED OUTBOUND FLIGHT- VALUE OF TICKET LESS CHANGE FEE MAY BE APPLIED TOWARDS PURCHASE OF EQUAL / HIGHER FARE UNDER THE FOLLOWING CONDITIONSA. RESERVATION FOR NEW ITINERARY MUST BE MADE AND TICKETS ISSUED NO LATER THAN 1YEAR FROM ISSUE DATE OF TICKET BEING EXCHANGED. B. ORIGINAL NON-REFUNDABLE AMOUNT ASSOCIATED WITH THIS FARE REMAINS NON-REFUNDABLE AND MUST BE
NOTED IN THE ENDORSEMENT BOX. C. IF RESULT IS HIGHER- MUST ADD COLLECT DIFFERENCE AT TIME OF REISSUE. .--WHEN COMBINING A REFUNDABLE FARE WITH A NONREFUNDABLE FARE- CANCELLATION RULES APPLY BY FARE COMPONENT. FOLLOWING PROVISIONS WILL APPLYA. AMOUNT PAID ON THE REFUNDABLE FARE COMPONENT WILL BE REFUNDED UPON PAYMENT OF PENALTY AMOUNT IF APPLICABLE. B. AMOUNT PAID ON NONREFUNDABLE FARE COMPONENT WILL NOT BE REFUNDED. .--FOR NON REFUNDABLE TICKETS THE YQ/YR CARRIER IMPOSED SURCHARGE WILL NOT BE REFUNDED. .--DEATH WAIVER MUST BE SUBSTANTIATED BY A VALID MEDICAL/DEATH CERTIFICATE. .--CANCELLATION FEE DOES NOT APPLY TO INFANTS UNDER 2YEARS OF AGE NOT OCCUPYING A SEAT. .--LOST TICKET APPLICATION FEE FOR PAPER TICKETS IS USD100.00/CAD100.00 CHANGES BEFORE DEPARTURE CHARGE GBP 150.00. CHILD/INFANT DISCOUNTS APPLY. NOTE SEE / CHILD/INFANT DISCOUNT IN FARE RULE TO DETERMINE IF APPLICABLE- NO CHANGE FEE IF UNDER 2YEARS OF AGE NOT OCCUPYING A SEAT. .--A CHANGE IS A ROUTING / DATE/ FLIGHT MODIFICATION. WHEN MORE THAN ONE FARE COMPONENT IS BEING CHANGED THE HIGHEST PENALTY OF ALL CHANGED FARE COMPONENTS WILL APPLY. .--TICKETS MUST BE REISSUED WHEN ANY VOLUNTARY CHANGE IS MADE. CHANGE FEE PLUS ANY DIFFERENCE IN FARE MUST BE COLLECTED AT TIME OF CHANGE OR CHANGE WILL NOT BE PERMITTED. .--WHEN CHANGE OCCURS ON THE FIRST FARE COMPONENT OF THE JOURNEY OR OTHER FARE COMPONENT OF THE JOURNEY FARE WILL BE RECALCULATED APPLYING FARES IN EFFECT ON DATE OF REISSUE AND WITH THE FOLLOWING CONDITIONS-IF SAME BOOKING CLASS/SAME RULE- NEW FARE MAY BE LOWER / EQUAL / HIGHER THAN PREVIOUS FARE ANDA. MUST COMPLY WITH ALL PROVISIONS OF ORIGINALLY TICKETED FARE B. OR MUST COMPLY WITH ALL PROVISIONS OF THE NEW FARE BEING APPLIED. C. IF RESULT IS REFUND - REFUND WILL BE IN THE FORM OF NON-REFUNDABLE VOUCHER -IF DIFFERENT BOOKING CLASS -NEW FARE MAY BE
EQUAL / HIGHER THAN PREVIOUS FARE ANDA. MUST COMPLY WITH ALL PROVISIONS OF ORIGINALLY TICKETED FARE B. OR MUST COMPLY WITH ALL PROVISIONS OF THE NEW FARE BEING APPLIED. .--IF CHANGE DOES NOT OCCUR ON THE FIRST FARE COMPONENT OF THE JOURNEY NEW FARE WILL BE RECALCULATED USING FARES IN EFFECT ON PREVIOUS TICKET ISSUED DATE UNDER FOLLOWING CONDITIONS-IF SAME BOOKING CLASS/SAME RULE- NEW FARE MAY BE LOWER / EQUAL / HIGHER THAN PREVIOUS FARE ANDA. MUST COMPLY WITH ALL PROVISIONS OF ORIGINALLY TICKETED FARE B. OR MUST COMPLY WITH ALL PROVISIONS OF THE NEW FARE BEING APPLIED. C. IF RESULT IS REFUND - REFUND WILL BE IN THE FORM OF NON-REFUNDABLE DTV -IF DIFFERENT BOOKING CLASS- NEW FARE MAY BE EQUAL / HIGHER THAN PREVIOUS FARE ANDA. MUST COMPLY WITH ALL PROVISIONS OF ORIGINALLY TICKETED FARE B. OR MUST COMPLY WITH ALL PROVISINS OF THE NEW FARE BEING APPLIED. .--TICKET DOWNGRADE IF A DECREASE IN FARE OCCURS AFTER A TICKET IS PURCHASED AND PRIOR TO TRAVEL OR A NEW FARE FOR WHICH THE PASSENGER QUALIFIES BECOMES EFFECTIVE THE DIFFERENCE IN FARES LESS THE CHANGE FEE WILL BE RETURNED IN THE FORM OF NONREFUNDABLE VOUCHER PROVIDEDA. NO CHANGE TO DATE/ TIME/ORIGIN OR DESTINATION B. MUST COMPLY WITH ALL PROVISIONS OF NEW FARE INCLUDING ADVANCE PURCHASE/MIN STAY/ETC. AFTER DEPARTURE CHARGE GBP 150.00. CHILD/INFANT DISCOUNTS APPLY. NOTE SEE / CHILD/INFANT DISCOUNT IN FARE RULE TO DETERMINE IF APPLICABLE- NO CHANGE FEE IF UNDER 2YEARS OF AGE NOT OCCUPYING A SEAT. .--TICKETS MUST BE REISSUED WHEN ANY VOLUNTARY CHANGE IS MADE. CHANGE FEE PLUS ANY DIFFERENCE IN FARE MUST BE COLLECTED AT TIME OF CHANGE OR CHANGE WILL NOT BE PERMITTED. .--NEW FARE WILL BE RECALCULATED USING FARES IN EFFECT ON THE PREVIOUS TICKETING DATE AND UNDER FOLLOWING CONDITIONS-IF SAME BOOKING CLASS/SAME RULE- NEW FARE MAY BE LOWER / EQUAL / HIGHER THAN PREVIOUS FARE ANDA. MUST COMPLY WITH ALL PROVISIONS OF ORIGINALLY TICKETED FARE B. OR MUST COMPLY WITH ALL PROVISIONS OF THE NEW FARE BEING APPLIED.
- IF DIFFERENT BOOKING CLASS- NEW FARE MAY BE EQUAL / HIGHER THAN PREVIOUS FARE ANDA. MUST COMPLY WITH ALL PROVISIONS OF ORIGINALLY TICKETED FARE B. OR MUST COMPLY WITH WITH ALL PROVISONS OF THE NEW FARE BEING APPLIED. UNLESS OTHERWISE SPECIFIED THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR CONNECTIONS. AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR STOPOVERS. UNLESS OTHERWISE SPECIFIED NOTE - RULE GBNR IN IPRG APPLIES UNLESS OTHERWISE SPECIFIED THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED NONREF/PENALTY APPLIES - IN THE ENDORSEMENT BOX. UNLESS OTHERWISE SPECIFIED ACCOMPANIED CHILD 2-11 - CHARGE 75 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH. MUST BE ACCOMPANIED ON ALL FLIGHTS BY ADULT 18 OR OLDER OR - INFANT UNDER 2 WITH A SEAT - CHARGE 75 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH. MUST BE ACCOMPANIED ON ALL FLIGHTS BY ADULT 18 OR OLDER. NOTE 1 ADULT PASSENGER AGED AT LEAST 18 YEARS MAY BE ACCOMPANIED BY A MAXIMUM OF 2 INFANTS OF WHO BOTH CAN BE BOOKED AS INFANT OCCUPYING A SEAT. OR - INFANT UNDER 2 WITHOUT A SEAT - CHARGE 10 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS IN. MUST BE ACCOMPANIED ON ALL FLIGHTS BY ADULT 18 OR OLDER. NOTE 1 ADULT PASSENGER AGED AT LEAST 18 YEARS MAY BE ACCOMPANIED BY A MAXIMUM OF 2 INFANTS OF WHO 1 HAVE TO BE BOOKED AS INFANT OCCUPYING A SEAT

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THE AGE LIMITS REFERRED TO IN THIS RULE SHALL BE THOSE IN EFFECT ON THE DATE OF COMMENCEMENT OF TRAVEL. EXCEPTION - INFANTS WHO REACH THEIR 2ND BIRTHDAY DURING THEIR TRAVEL WILL BE REQUIRED TO OCCUPY A SEAT ON THE OUTBOUND AND INBOUND FLIGHT. THE CHILD FARE NEEDS TO BE APPLIED FOR THE WHOLE JOURNEY OR - ACCOMPANIED CHILD 12-15 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS Y. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT 16 OR OLDER OR - GBE 12-15 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS Y. NONE UNLESS OTHERWISE SPECIFIED NONE UNLESS OTHERWISE SPECIFIED
NONE UNLESS OTHERWISE SPECIFIED FROM/TO UNITED KINGDOM ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM FARE BY RULE CATEGORY PROVISIONS EXIST ORIGINATING UNITED KINGDOM
FARE BY RULE CATEGORY PROVISIONS EXIST DO A CATEGORY 31 SPECIFIC TEXT ENTRY TO VIEW CONTENTS ALSO REFERENCE 16 PENALTIES - FOR ADDITIONAL CHANGE INFORMATION UNLESS OTHERWISE SPECIFIED IF THIS FARE IS VALID FOR A SPECIFIED ACCOUNT CODE. CONTACT CARRIER FOR DETAILS. OR - THIS FARE IS VALID FOR A SPECIFIED ACCOUNT CODE. CONTACT CARRIER FOR DETAILS. SALE IS RESTRICTED TO SPECIFIC AGENTS SALE IS RESTRICTED TO SPECIFIC AGENTS OR - SALE IS RESTRICTED TO SPECIFIC AGENTS OR - SALE IS RESTRICTED TO SPECIFIC AGENTS
Baggage Baggage allowance: 2 piece(s) at 23kgs each.

Voyager2002

Did you take out travel insurance? Because unexpected redundancy is one of the risks that is usually covered, so a successful insurance claim should cover the amount that you now need to pay.

z1a

newbiehere wrote: »

Thanks for your reply! We're not due to travel til mid September this year and advised in November last year that I wanted to cancel the trip. Booking is under mine and my partners name not the lead traveller.

If the booking is in your name, does that not make you the lead traveller?

jpsartre

newbiehere wrote: »

In the companies terms and conditions it states "Bookings cancelled more than 7 days before departure – loss of all deposits paid (initial and second deposit if applicable) plus £40 cancellation charge"

This isn't in the T&C you've posted so where you are seeing this?

newbiehere

the top reply was the response I got from customer support when I asked to cancel.

sheramber

from the booking reference quoted above

UNLESS OTHERWISE SPECIFIED NOTE - RULE GBVS IN IPRG APPLIES FROM/TO UNITED KINGDOM CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

Did you book only flights?

Do you realise Travel Republic area booking company who pass your booking onto another company. Cancellation/refund policy is set by that company.

newbiehere

I didn't realise no :-(
We booked a package deal, hotel and flight.
What will happen now with regards to paying? I literally cant give them anything!