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Plusnet "installation"

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  • Arklight
    Arklight Posts: 3,184 Forumite
    Tenth Anniversary 1,000 Posts
    The "engineer" was almost certainly working for (or contracted to) Openreach and so it would make no difference who the ISP was, the result would have been the same.

    I might just have got really lucky but 3/4 of my Openreach engineer visits have been really helpful.

    We have a master socket in a stupid location by the front door without a power point, and the last engineer mentioned that he could maybe move it when he came to fix noise on the line. But as we already have a hidden wired extension going to the living room he fitted a whole new faceplate, removed the ring wire, and tested the internal wiring for us to check it was fine to run the router from the living room.

    He even changed a setting on the landline phone we never use as we had the ringer turned off by accident not knowing what !!!8220;pulse!!!8221;was.

    Above and beyond for a !!!8220;free!!!8221;visit I think.
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