MSE News: Ofwat to quiz water firms after...

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in Water Bills
Water regulator Ofwat has announced a review of the supply issues experienced by customers during the recent severe weather conditions...
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'Ofwat to quiz water firms after thousands of shortages'

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'Ofwat to quiz water firms after thousands of shortages'

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I think you have not read the article properly.
What Ofwat will be looking into is the burst water mains and pipework and reaction to the way which the companies were privately warned about 30 days in advance by the appropriate authorities. All of this is in hands of the water companies not the home-side of things.
Plus the domestic intake is 15mm in diameter, Most water mains in the street are at least 100mm in diameter. So there would have to have been alot of home leaks to make a mains in the road to go dry.
The more I learn, the more I grow.
The more I grow, the more I see.
The more I see, the more I know.
The more I know, the more I see,
How little I know.!!
No it's the complete lack of maintenance expenditure, in favour of shareholders and management bonuses. This is what happens when you sell utility companies abroad, all the profits go that way as well. The only solution is to re-nationalise them.
and when customers have burst pipes you still pay for the water, except in cases of extreme hardship.:(