Moving home to fttp connection

Hi - in my current flat I have a BT fibre broadband for 24 months contract. I am moving home and in the new home found there is a different type of connection called Fibre to premise(fttp).

Speed wise it is much better but when I am trying to move home on bt website it is not giving me option to take my current product(infinity1) but showing costly offers for infinity 1,2 etc.

Has anyone else faced similar problems and can I ask BT to cancel my contract completely/move to the new property with same contract?

Thanks
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Comments

  • lee111s
    lee111s Posts: 2,988 Forumite
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    You!!!8217;ll need to call up to arrange I guess.
  • vini_1983
    vini_1983 Posts: 45 Forumite
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    Called up Bt and they moved everything as it is to the new property without any fuss.
  • Arklight
    Arklight Posts: 3,182 Forumite
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    Fibre To The Premises is actual fibre optic broadband. 97% of homes have a copper wire going into their house and marketing jargon from their ISP misadvising them that they have fibre optic broadband.
  • unforeseen
    unforeseen Posts: 7,375 Forumite
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    Arklight wrote: »
    Fibre To The Premises is actual fibre optic broadband. 97% of homes have a copper wire going into their house and marketing jargon from their ISP misadvising them that they have fibre optic broadband.

    FTTC is exactly what it says. Fibre to the cabinet. Which is normally within a mile of the house so copper is only 1 mile or less (in most cases), rather than possibly 2 or 3 miles

    No different to Virgin being touted as fibre when the reality is that it is a copper coax connection to the house.
  • Mister_G
    Mister_G Posts: 1,945 Forumite
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    Ah yes, but Virgin's coax is capable of supporting speeds of up to 200Mb+, whereas the OR copper pair can only support upto 70Mb on lines no longer than 500m.
  • Arklight
    Arklight Posts: 3,182 Forumite
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    unforeseen wrote: »
    FTTC is exactly what it says. Fibre to the cabinet. Which is normally within a mile of the house so copper is only 1 mile or less (in most cases), rather than possibly 2 or 3 miles

    No different to Virgin being touted as fibre when the reality is that it is a copper coax connection to the house.

    The ASA have ruled that British ISPs are allowed to advertise FTTC as 'fibre optic broadband'. The UK to my knowledge is the only country where this happens, and it!!!8217;s specifically forbidden in many places, like France.

    I!!!8217;m perfectly happy with my BT copper line that at some point has a fibre connection in it's infrastructure, but this (from BT's own advertising)
    BT Infinity gives you a superfast fibre optic broadband connection with speeds of up to 76Mb

    Is extremely misleading, IMO.
  • unforeseen
    unforeseen Posts: 7,375 Forumite
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    edited 18 March 2018 at 10:38AM
    Mister_G wrote: »
    Ah yes, but Virgin's coax is capable of supporting speeds of up to 200Mb+, whereas the OR copper pair can only support upto 70Mb on lines no longer than 500m.

    Who do you think will pay to have all the copper lines replaced with fibre? BT can't afford it and I doubt the government could justify covering the cost.

    A technology had to be chosen that could work decently over copper hence the use of ADSL. As other countries around the world have chosen. It's development VDSL (aka fibre broadband) can supply faster speeds by having the exchange to local cab replaced with fibre and leaving the last mile as the original copper. This is financially viable as it only requires a few fibres along established ducting that in most cases can be blown through. The high cost area is laying fibre to individual homes as it is a mixture of duct and overhead. This is why FTTC stops at the local cab with its limit on speed

    FTTP in the main is being rolled out on new developments primarily. Since there was nothing there and BT can dig to their hearts content then it makes sense, if the developer ask, to install FTTP as a future proofing. Thus enabling the 300Mb speeds

    In other words, Virgin can supply 200Mb because they (or their predecessors) never had to re-engineer a 120 year-old telephone system. They just needed to upgrade their local cab to distribution point with fibre. The last mile was co-ax and that can actually deal with the higher data rates quite happily. It's been used in the radar/Comms world for years to carry higher data rates than Virgin do.

    Don't forget that CATV systems in the UK are data circuits (DOCSIS) that have carried a voice channel. whereas the BT network is a voice systems where they have had to come up with a way for it to carry a data channel


    Or a one line answer.

    Not even the government can afford the cost of upgrading the BT network from a low bandwidth voice system to a high bandwidth data system to the premises so most people will be stuck on Upton 70Mb or in my case being BbUK supplied 30Mb
  • iniltous
    iniltous Posts: 3,586 Forumite
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    Mister_G wrote: »
    Ah yes, but Virgin's coax is capable of supporting speeds of up to 200Mb+, whereas the OR copper pair can only support upto 70Mb on lines no longer than 500m.

    So calling co-ax 'fibre' is OK then ?
  • Mister_G
    Mister_G Posts: 1,945 Forumite
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    No, not at all.

    I agree with Arklight's point that it is wrong for the ASA to have permitted it to be called fibre.

    My original post was merely to make the point that faster speeds can be obtained over coax rather than copper pair. No more, no less.
  • unforeseen
    unforeseen Posts: 7,375 Forumite
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    It's always the case that something designed for a certain situation performs better than modifying something that wasn't designed to do that job

    However there's not a lot that BT can do about their existing infrastructure
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