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HSBC £150 switch incentive - how long?

jaxkesa
jaxkesa Posts: 359 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Budgeting & bank accounts
Does anyone here who has recently switched to HSBC know how long it take them pay out the £150? I switched over 6 weeks ago but have not received anything yet so wondering if this is normal.

Comments

  • clivep
    clivep Posts: 694 Forumite
    Part of the Furniture 500 Posts Name Dropper
    jaxkesa wrote: »
    Does anyone here who has recently switched to HSBC know how long it take them pay out the £150? I switched over 6 weeks ago but have not received anything yet so wondering if this is normal.

    Switch completed 1st February. Payment received 11th February.
  • central
    central Posts: 202 Forumite
    Part of the Furniture Combo Breaker
    Way quicker than 6 weeks
  • karlie88
    karlie88 Posts: 9,114 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jaxkesa wrote: »
    Does anyone here who has recently switched to HSBC know how long it take them pay out the £150? I switched over 6 weeks ago but have not received anything yet so wondering if this is normal.

    Within 3 weeks.

    Did you open the correct current account, start the switch within 30 days of account being opened and transfer 2 DD or SOs in the process?
    :grouphug: :D Official MSE canny forumite and HUKD VIP badge member :D :grouphug:
  • jaxkesa
    jaxkesa Posts: 359 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Well I just phoned them and I'm not eligible because, although I switched and closed my HSBC account to First Direct in 2012 (in order to receive the £125 incentive), they didn't actually close the account until February 2015 which is after the January 2015 cut-off date.

    If HSBC never closed it, i assume I should not have been paid the £125 by First Direct. :huh:

    Just my luck! I didn't get the Yorkshire £200 as a water company cancelled my direct debit without telling me. Fingers crossed Natwest pay up.

    Thanks for the replies.
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    OP..Ask for compensation.
This discussion has been closed.
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