EE causing nightmare - help please

Herongull

Perhaps he tried to explain (like several people on this forum) and when he realised that the OP was never going to listen, he ended up just "agreeing" with him to save time.

You can lead a horse to water.....

mobilejunkie

People who are determined to vent a cause use selective hearing and wishful thinking. In this instance the scaremongered have taken their own misinterpretations to their heart and it would need major surgery to remove them.

Jon_01

Having worked on the front line at EE (well, Orange) it's customers like this that are the real nightmares.
I had one that refused to give the 2 letters of his password because he'd been told 'Not to tell it to ANYONE', both I and a senor manager tried to get over to him that as it was a password on his account it was only there so we knew it was really him... All to no avail.
Couldn't tell if he just enjoyed being difficult or really was that thick. . .

pmduk

Jon_01 wrote: »

Having worked on the front line at EE (well, Orange) it's customers like this that are the real nightmares.

I know exactly what you mean. You cannot under-estimate the common-sense of the Great British Public.