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Can TalkTalk do this???

greensmoker · 2018-03-07 20:23:24

I received an email from talktalk a few weeks ago saying that they are switching mobile phone provider to O2 and offered me to switch to them without paying cancellation fees, I spoke to O2 and the deal they offered me like for like was more expensive, so I left it. I spoke to Talktalk again and complained that switching…

Comments

TalkTalk Posts: 1,948 Organisation Representative

8 March 2018 at 4:04PM

Hi greensmoker,

I'm so sorry you feel that way, we’re always looking for ways to make sure our customers get the best service possible, which is why we’re changing the way we offer mobile. Please do get in touch if you'd like us to take this further for you and look into your options.

Thanks,
Becky

“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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