MSE News: New Ofcom rules to help those with...

MSE_Kelvin

Major broadband providers will have to give customers a better idea of the actual speeds they'll get before they sign up from next year...

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'New Ofcom rules to help those with slow broadband from 2019'



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molerat

The changes, which will come in on 1 March 2019, will apply to the providers which are signed up to Ofcom's voluntary code of practice, including the biggest firms such as BT, Plusnet, Sky, TalkTalk and Virgin Media. However some smaller providers, including well-known ones like John Lewis and the Post Office, AREN'T signed up to the code of practice, so the new rules won't apply to everyone.

A bit pointless then, I thought it was all about level playing fields.

mjm3346

New Ofcom rules to help those with slow broadband from 2019

Unless they somehow actually make the broadband faster it's no real help.

phillw

I can get fibre and cable, if I wanted to pay a lot more money. There is no reason for open reach to fix the normal phone lines, which are always breaking and have a really poor adsl speed.

Of course I feel for the people who can't get fast speeds at any price, but it doesn't help people like me..

iniltous

phillw wrote: »

I can get fibre and cable, if I wanted to pay a lot more money. There is no reason for open reach to fix the normal phone lines, which are always breaking and have a really poor adsl speed.

Of course I feel for the people who can't get fast speeds at any price, but it doesn't help people like me..

Not sure where you get the 'always breaking' from, the average mean time to failure rate is once every nine years, obviously some are unlucky and may get many problems, but some will get none at all , that's why it's a mean average

As far as there not being a reason for OR to fix lines ???, if they don't fix lines that are being rented by the likes of Sky, TT and BT , then OR pay compensation to that provider until they are fixed, so there is a pretty powerful reason to fix lines

ADSL is a rate adaptive system, longer lines are 'slower' than short lines, someone with poor ADSL speed isn't necessarily on a faulty line, just a long line.....long lines and faulty lines are not the same thing

editor1

I sometimes have to laugh at folks complaining in the UK, particularly given where I live in Hong Kong we have one ASDL provider only and that costs approx £28 a month for a 3Mbps fixed line service - most of the time our service was below 1Mbps as the existing Island infrastructure is old and incapable of supporting present demand - we are connected to the network via a microwave dish.

Many of us have changed over to a 4.5G mobile solution, which costs approx £40 a month for unlimited data downloads, again though, and despite much vaunted high speeds, our service fluctuates madly, I get anything from 60Mbps down to 1Mbps down. If it rains we have zero service.

Moral of tale, don't live outside of large urban conurbations in Hong Kong, however, you then pay three times more rent. Its bloody expensive here I'm afraid!!!!!