X-O /Jarvis broker awful service

Glen_Clark · 1 March 2018 at 12:45AM

cashbackproblems wrote: »

Everytime you want to make transfers you have to email them with all details,

I just save a document with all said details and copy and paste it to an email. Its done in seconds.
Write down a password prompt so remember it and don't have to call them out of office hours to reset it.
Have been using Jarvis x-o for many years - initially through the Building Societies and other brokers who use their custody services. Found the service cheap basic and efficient and never had a problem with them. If you are doing 1-2 trades a year that will cost you £6-£12 a year. You seem to expect a lot for your money

Glen_Clark · 1 March 2018 at 12:57AM

Alexland wrote: »

I don't really see how they can make enough money out of their business model to be viable.

I trade it more than I thought I would. Either investing new money, rebalancing, or using up CGT allowance and shifting money into ISA.
X-O is only a small part of Jarvis business so I guess they make economies through synergy with that?

LHW99 · 1 March 2018 at 11:12AM

When they do a website update I have found it advisable to clear my browser cache before trying to log in again. Otherwise it does seem to cause logging in problems.