Sodexo filmology data breach

pmduk

If you want compensation for your 'distress' and 'inconvenience' sue the fraudsters, not the company that got hacked. We all get inconvenienced daily, live with it.

reason2

i cant see why there should be compensation... no loss.. you worrying isn't a compensation issue.

Manufactured girl groups cause me distress but i feel simon cowell wont be offering me compensation..
My anxiety is triggered by the world, can i get comepnsation from the government for making me worry..

what about the worry i suffer as a result of people who voted leave? should they give me free moeny?

The bank did a good job, they blocked everything and ensured you didnt lose out.

So on the flip side will you be paying them for a job well done?

Its becoming a huge issue where people think they are entitled to free money because they worried too much over something that really wasnt a big issue.

-chris-

Okay fair enough, cheers for all your input

jamil27

Just had this email from Cinema Benefits:

We have been advised that there has been unauthorised access to data from payment cards that were used on Sodexo Filmology platforms between 19th March - 3rd April 2018.

We’ve identified that you made a purchase on the Cinema Benefits site between 19th March - 3rd April 2018, and therefore strongly recommend you contact your card issuer to cancel the payment card used to make a purchase on the site, as a precaution. Your card issuer will also be able to advise you on any further steps that may need to be taken.

These incidents have been caused by a targeted attack on the system we use to host our Cinema Benefits platform, despite having put in place a number of preventative measures with CREST-approved security specialists. For this reason, we have taken the decision to remove access to the current site for the foreseeable future. This is to eliminate any further potential risk to our consumers and to ensure we continue to protect our consumers’ data. We are continuing to work with the relevant authorities and security experts while the investigation is ongoing.

We sincerely apologise for any inconvenience this has caused you and are doing all that we can to provide access to your benefits via alternative means. We will share more information on this with you, or your provider, in the coming days.

I received an email from Sodexo, was this legitimate?
Yes, we communicated to all clients and users who may have been impacted by this potential issue. If you received a communication from Cinema Benefits - cinema_benefits@latest-updates.co.uk then please take the time to read through this.

What should I do if I have been impacted?
We would advise all employees who have used the site between 19th March – 3rd April to cancel their payment cards and check their payment card statements. For further advice, you should contact your card issuer e.g. bank or building society and follow their recommendation.

I’ve had money taken from my account – what should I do?
If there has been any fraudulent activity on your card, you should immediately notify your card issuer e.g. bank or building society who’ll be able to help you.

Do I need a new bank card?
We recommend you cancel your payment card if you used the Cinema Benefits site between 19th March – 3rd April 2018.

What assurances can I have that the rest of the platform is secure?
We have taken the decision to remove access to the site for the foreseeable future to eliminate any further potential risk to our consumers and to ensure we continue to protect our consumers’ data. We are continuing to work with CREST-approved security experts throughout the investigation.

Which authorities and security experts are you working with?
We are complying fully with all relevant authorities to ensure we follow the correct procedures. These include The Information Commissioner's Office (ICO) and a specialist forensic investigation team.

Brilliant.

powerful_Rogue

jamil27 wrote: »

Just had this email from Cinema Benefits:

Brilliant.

Good. Glad you're happy with their response.

[Deleted User]

Hmm is this why their website is not working? Just signed up 100 people to Corporate Perks and mentioned the cinema one! Now we can't access it!

janieph

Sorry to jump on this thread. Does anyone have contact details for Filmology please?
I've tried Sodexo, cinemabenefits (I can't work out if they're one and the same) and info@filmology.co.uk (and their number +44 (0)345 634 1433), but no luck as yet.

Thanks