Charged £600 out of the blue for my Gas/Electric??

grumpycrab

Just confirming the OPs meter reads.. (*) don't know whether these are actual or estimated. Today's read is actual.

Elec
11/4/17 5245 (*)
23/12/17 7722 (*)
28/2/18 8277

Gas (confirmed as a metric meter)
11/4/17 4874 (*)
23/12/17 6878 (*)
28/2/18 7127

BooJewels

I would like to re-work my numbers again to double check, but I just have to do something first, but these are my initial calcs.

From the readings today, I extrapolate the gas to be £893.98 per year, assuming VAT of 5%. (2253m3 x 11.2 (rough m3 to kWh) x 2.748p per kWh + 18.58p per day standing (323 days since reading in April) + 5% VAT / 323 days x 365 for the year).

I extrapolate the electric to be £514.91, also with 5% VAT.
(3023kWh x 12.149p per kWh + 20.649p (x323) per day standing + 5% VAT / 323 days x 365 for the year).

Total spend £1408.89 - should be a DD of at least £120 per month. Sounds plausible for a 3 bed house for dual fuel. I pay more than that, but work from home.

Paid 12 x £47.18 = £566.16, therefore shortfall £842.73.

Really sorry Hannah, it looks like the shortfall is as it states (I projected forward for a whole year to get a monthly DD figure), I think you've been underpaying every month for the juice you've actually used.

Hopefully someone else will work it out too and I want to do it again from scratch to double check. Please check that I've got the right kWh prices and standing charges too, as there was some confusion earlier in the thread and I'm not certain I'm using the right numbers, but they look plausible.

hannahjames1985

Does this help at all?


C:\Users\Hannah James\Downloads\Xnewbill.gif

BooJewels

hannahjames1985 wrote: »

Does this help at all?


C:\Users\Hannah James\Downloads\Xnewbill.gif

Sorry Hannah, we can't see files on your hard drive - that filepath is the local one on your computer.

I've redone my calculations and whilst I'd transposed a couple of digits in the unit price for electricity, which I've now corrected, I get the same figures.

As of today, your total bill would be £1246.77 since April 2017 and you've paid £518.98, leaving a shortfall of £727.79.

But please will someone else work it out in case I'm wrong.

hannahjames1985

Hi BooJewels,

Sorry about that, I've emailed Grumpcrab with the screenshots so helpfully he can shine some light on it??

grumpycrab

grumpycrab wrote: »

Just confirming the OPs meter reads.. (*) don't know whether these are actual or estimated. Today's read is actual.

Elec
11/4/17 5245 (*)
23/12/17 7722 (*)
28/2/18 8277

Gas (confirmed as a metric meter)
11/4/17 [STRIKE]4874[/STRIKE] (*) 6844
23/12/17 6878 (*)
28/2/18 7127

The OP sent me this bill photo with a rather different opening gas meter read. Does the OP know where 4874 came from? 6844 changes the picture altogther. (NB. the estimated Elec read is very high; ensure the company has latest reads.)

BooJewels

Those readings give rise to very different numbers.

For actual usage, I get £154.48 for gas, which actually seems too low to me. Using the actual readings given earlier, my electricity use works out at £455.66, giving a total to date of £610.14 - which if you take off the dual fuel and on-line discount (is that £26 in total, for 323 days?), would only be a £65 shortfall to date.

Someone else will have to look at it now, it's getting stupidly confused and I'm in danger of making it worse.

molerat

Is this not simply a statement of energy consumption rather than a bill as nowhere on it are there any payments on account, are they shown separately with a status of the account ? Is op maybe panicking over (relatively) nothing ?

Robin9

4874 gives rise to a very big bill; 6844 gives a very small bill. Could both be wrongly read by the OP ?

BooJewels

molerat wrote: »

Is this not simply a statement of energy consumption rather than a bill as nowhere on it is there any payments on account. Is op maybe panicking over (relatively) nothing ?

As I understand it, in summary, the OP was told that there was a £600 deficit on the account. She has been paying about 47 quid per month by DD. Work colleagues worked out her bills from her meter readings - but didn't realise that a cubic meter of gas wasn't a kWh, so there appeared another discrepancy. I and others offered corrected numbers, assuming a cubic meter gas meter and 5% VAT. It looked like the £600 deficit was correct.

She supplied meter readings this morning (i.e. sent through a photo of her meter, also confirming that the gas meter was indeed metric) and some of us worked out what the bills should have been from those numbers - an even larger deficit than originally discussed.

The image above of the recent on-line bill shows a very different gas opening meter reading than given elsewhere in the thread (OP's own on changing supplier in I think), which actually brings the account closer to being correct, as of today (£65-ish).

But looking at it, there was very little gas used between April and December, but much more in Jan and Feb - if gas is only used for heating that may well be right, but the daily usage is 24 fold greater between the second and third readings than between the first two - if it's a combi boiler for example and she cooks with gas, I'd expect hot water and cooker use to bring those numbers a bit closer than that. So who knows!