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Orange Home Max

Hi,

I'm using Orange Home Max. Was very excited about it, I thought it was a good deal (24 GBP/month) and it took them only a week to deliver livebox and set up the connection. It's fast, no limits and so on...

However, as a part of this deal I should have got phone package and I was promised not to pay phone line rental to BT anymore.

Today I got a letter from Orange:

"Unfortunately we've not been able to transfer your home phone to Orange and therefore can't get you up and running on our Home Max package.

Don't worry we'll provide you with our Home Select package instead (...) for just 20 GBP a month.
(...)
you'll need to continue paying for your phone line rental to keep your home boradband up and running."


Well, I do worry. Although it's pretty much the same offer, now I would have to pay 20 + 11 GBP (to BT)!

What should I do?
I must say that I'm satisified with internet from Orange, I don't want to cancel our agreement (if I still would be allowed to...) but paying 7 quid more per month... it will not be that good deal anymore. :confused:

What would you do, guys?

Comments

  • valli2
    valli2 Posts: 69 Forumite
    Its strange how they didn't tell you that before u signed up.
    *Steve*
    With be*
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    request a MAC, failed to provide the full service as described
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
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