CCJ from CIVIL ENFORCEMENT LTD

awhite6889

Hi All,

In March last year I stayed at a hotel in Bournemouth, arriving to check in at 00:38. I left at 10:21 the next morning. The hotel advertises free parking for all guests however a month later I received a PCN. The hotel uses an ANPR camera and I do not recall the hotel taking my car registration information, I assume this is why I was issued a PCN.

I ignored the PCN and all letters from Civil Enforcement LTD and Wright Hassall solicitors. Now 11 Months later I have received a CCJ through. I have a receipt from booking.com of my stay which matches the date of the PCN, I also have the amount shown on my bank statement.

My question is how to manage the communications with:
1. The hotel
2. Civil Enforcement LTD
3. The court

Settlement fee of £327.51!!! As I have not done anything wrong I will not be paying this but I want to make sure I go about this situation in the most efficient and effective way.

Many thanks for your replies!

Redx

do you have an actual CCJ, issued after a court case ?

or is it an MCOL from Northampton CCBC that you have received ?

have you read the NEWBIES FAQ sticky thread ?

awhite6889

Its an MCOL.
Sorry can you please direct me to newbies faq sticky thread?
Thank you!

fisherjim

awhite6889 wrote: »

Its an MCOL.
Sorry can you please direct me to newbies faq sticky thread?
Thank you!

The newbies sticky is the second one down.

Why oh why didn't you contact the hotel straight away to get it cancelled?

You have now given yourself a lot of extra work!

That settlement figure is a total scam!

beamerguy

awhite6889 wrote: »

Hi All,

In March last year I stayed at a hotel in Bournemouth, arriving to check in at 00:38. I left at 10:21 the next morning. The hotel advertises free parking for all guests however a month later I received a PCN. The hotel uses an ANPR camera and I do not recall the hotel taking my car registration information, I assume this is why I was issued a PCN.

I ignored the PCN and all letters from Civil Enforcement LTD and Wright Hassall solicitors. Now 11 Months later I have received a CCJ through. I have a receipt from booking.com of my stay which matches the date of the PCN, I also have the amount shown on my bank statement.

My question is how to manage the communications with:
1. The hotel
2. Civil Enforcement LTD
3. The court

Settlement fee of £327.51!!! As I have not done anything wrong I will not be paying this but I want to make sure I go about this situation in the most efficient and effective way.

Many thanks for your replies!

Which hotel is it
What do the signs say
Is it very clear that you must enter a reg number

Did CEL follow the new procedure dated 1st Oct 2017
whereby they must send proof of their claim and give
you 30 days to respond before action ?

Of course you must respond to the claim and you can
get this transfered to your local court.

You now need to contact the CEO of the hotel as a valued
customer to get this cancelled

If CEL say they cannot cancel as it's going to court, they
will be talking rubbish because it can be cancelled up to
the very last minute.

CEL are a nasty company, do some reading here
http://parking-prankster.blogspot.co.uk/search?q=cel

Given a good defence, CEL often discontinue

The_Deep

You have not got a CCJ, you have a court claim for an invoice which you have not paid. Write on TripAdvisor warning everyone what will happen if they use this hotel. I am sure that if the review is sufficiently damning as to damage the hotel's business they will either get it cancelled, or pay it themselves. In either instance, it will not endear them to their poodle.


[FONT=Times New Roman, serif]This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences. [/FONT]

[FONT=Times New Roman, serif]Parking Eye, Smart and a smaller company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (who take hundreds of these cases to court, and nearly always lose), who have also been reported to the regulatory authority. [/FONT]

[FONT=Times New Roman, serif]The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.[/FONT]

[FONT=Times New Roman, serif]http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41[/FONT]

[FONT=Times New Roman, serif]And complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.[/FONT]

Le_Kirk

beamerguy wrote: »

Did CEL follow the new procedure dated 1st Oct [STRIKE]2018[/STRIKE] 2017 whereby they must send proof of their claim and give you 30 days to respond before action?

Corrected date for you, assume it was a slip of the finger!

awhite6889

I know, I guess its my fault for not getting it cancelled, however a lot of things online suggest to not get in communication with the people issuing the fine. In this case CEL. I thought it would just go away...

awhite6889

Thanks everyone. I am going to call the hotel and see what they have to say. RE: CEL, should I get in contact with them?

The_Deep

awhite6889 wrote: »

Thanks everyone. I am going to call the hotel and see what they have to say. RE: CEL, should I get in contact with them?

No, no, no, no, no, what if they promise to do something and do not. What if they foib you off? They have already let you down, wrtie bad stuff on TripAdvisor as I suggested.

Never ever conduct parking ticket business by telephone. PPCs take people to court hundreds of times a week, so write everything, judges love a paper trail.

RE: CEL, should I get in contact with them?

Have you not read posts 4 and 5? You need to get a grip on this.

Quentin

awhite6889 wrote: »

Thanks everyone. I am going to call the hotel and see what they have to say. RE: CEL, should I get in contact with them?

Now you have a claim you must deal with it. If you do nothing with the court then after just 14 days from being served the claim your thread title will be correct!

Spend time familiarising yourself with the court process by reading up in the Newbies FAQ as you have been advised.

(At the same time keep on to the hotel, but too late to be now contacting the claimant!)