Post Office Online Saver....here goes!!

hoc

Try taking money out. Post Office accounts are a black hole, money goes in, doesn't come out...until you send them a letter.

Sea_Shell

hoc wrote: »

Try taking money out. Post Office accounts are a black hole, money goes in, doesn't come out...until you send them a letter.

Yeah, i'd read they'd been problems....that's why at the moment, once my regular DD goes in on the 7th...i'll have £15 "at Risk". I'll leave it for a few days and then try and make a withdrawal, and see what happens.

Gers

So far all’s been good with the opening process. First payment is showing online and the DD also set up in the nominated account.

I only needed one account so won’t be taking money out for a good while, perhaps they’ll have got withdrawal sorted by then.

clivep

After reading on here about withdrawal problems I thought I'd better check...

Did a £1 withdrawal on 19th February from a couple of our P.O. Online Saver a/cs. Money was cleared in the respective current a/cs on 20th.

The P.O. accounts had been open a while with DD deposits already taken so didn't fall foul of trying to make withdrawals too early.

Sea_Shell

Thanks Clive, good to know!

My initial £5 is not showing as "available funds" yet - the 8 day rule applying I guess.

keiran

I've been trying to open an issue 29 for the last four days. After laboriously filling in the form with all the details and clicking "submit" I get a page saying there are technical difficulties and to try in a few hours.

I've cleared cookies, tried different browsers, etc

Are other people getting this, and any ideas on how to get round it?
Thanks

ab56

Quoting Keiran's post
"I've been trying to open an issue 29 for the last four days. After laboriously filling in the form with all the details and clicking "submit" I get a page saying there are technical difficulties and to try in a few hours.

I've cleared cookies, tried different browsers, etc

Are other people getting this, and any ideas on how to get round it?
Thanks "


I have had the same problem and telephoned them twice with no remedy. However have since managed to open an issue 29 (sole) account. Have also tried to open a joint account and get the 'technical difficulties' message. Rather laborious exercise after entering all the info and getting no where in end.


Looking forward to remedy to situation?

Sea_Shell

Luckily, I didn't have any problems opening, used Microsoft Edge browser.

pwhitf

I have tried everyday for over a week to open one of these accounts but each time after entering all details, I get a 'technical problem' error.

I have rang customer support twice - first time I got told to use internet explorer as there were no problems at their end. I have tried firefox, chrome and edge without any luck and as far as I am aware edge has superceded explorer on windws 10 and IE is not installed anymore.

2nd time I rang was told they were working on website and it would be up and running soon. That was 7 days ago.

I tried their web feedback form on Wednesday but so far have had no reply.

If any of the succesful people can let me know the secret to opening this account I would appreciate it, but as things stand I will not be trusting them with any of my money

Is there a limit to how many they will open per day and you have to try early in the morning?

surreysaver

Perhaps everyone's left it until the last minute to obtain some new direct debits before Tesco stop theirs, and the Post Office cannot cope with the demand