Not charged for fuel - what should I do?

TF03

Hi all,

After some advice please.

I am currently away with work and went into a petrol station to top up the tank in my car, which came to £15.
Went in to pay, grabbed a sandwich and headed to the till.
The lady wasn't particularly attentive, it was noisy and I was still half asleep. She asked me any fuel, to which I replied with the pump number.
I then held up my card against the contactless reader, it took the payment, I waited for my receipt and left. Jumped in the car and off I went.
When I got to my destination I went to store the receipt with the others (that I use to claim back with work) and it only had the sandwich charged on in. A quick check on my online banking shows only the sandwich as well.

What do I do in this situation? Firstly, I obviously don't want to get done for fuel theft even though it would be pretty rubbish criminal behaviour to go in and buy a sarnie!
Part of me is thinking, well it wasn't my fault. I went in to pay but surely the error was from them rather than me?
But part of me is wanting to not risk getting a black mark against me/car reg. It's not like it's a huge amount of money. The problem is, the petrol station is over 100 miles away and I won't be returning to it any time soon.

Any thoughts?

twhitehousescat

use the name / details on the receipt to ring the garage and make arrangement to pay them back

Warwick_Hunt

It!!!8217;s quite common for people to buy something in the shop and not pay for their petrol. Odds on the drive off has been reported to the police and the registered keeper of the vehicle will get a letter from the police.

Ring the petrol station and pay over the phone if it!!!8217;s too far to go back.

Ebe_Scrooge

I'd agree with Warwick. There's a possibility that the mistake will go un-noticed by the garage. But it's more likely that it will get noticed at some point, and it's a simple matter for them to check the CCTV, get your registration number and report it as theft - albeit not deliberate. Just ring them up and pay over the phone using your card. It's morally and legally the right thing to do - plus you'll be able to sleep soundly at night without worrying about a phone call from the police.

caprikid1

You took fuel, you did not pay for it ? You need to pay the garage for the fuel !.


You really need help with this issue ?


Do you want compensation for the emotional distress if you get a police letter ?


Really amazes me some people manage to survive in this difficult world.

neilmcl

TF03 wrote: »

Any thoughts?

Yes, pay what you owe! Is it really such a difficult dilemma for you.

debsy42

When I worked in a petrol station back in the 90's any drive-offs that happened on my shift came out of my wages. Luckily only had the one and with the help of a customer managed to get the reg to report to the police otherwise I'd have been £40 down.

So, could be that the cashier, who is probably on minimum wage, has funded your petrol and is £15 down.

Agree with the others, do the right thing and pay.

[Deleted User]

Don't pay it.
Go to the media put on your best sad face and sue them for compensation, the emotional distress alone has to be worth £100k at least.

Alternatively do the right thing and pay up.

[Deleted User]

By all means pay for the fuel which is the right thing to do. But don't lose any sleep over the police calling at your home in a dawn raid - ain't going to happen.

What's more likely to happen is the staff member at the garage will be re-trained to pay more attention.

TF03

Ebe_Scrooge wrote: »

I'd agree with Warwick. There's a possibility that the mistake will go un-noticed by the garage. But it's more likely that it will get noticed at some point, and it's a simple matter for them to check the CCTV, get your registration number and report it as theft - albeit not deliberate. Just ring them up and pay over the phone using your card. It's morally and legally the right thing to do - plus you'll be able to sleep soundly at night without worrying about a phone call from the police.

Deleted_User wrote: »

By all means pay for the fuel which is the right thing to do. But don't lose any sleep over the police calling at your home in a dawn raid - ain't going to happen.

What's more likely to happen is the staff member at the garage will be re-trained to pay more attention.

Thanks for the help.

I'll give them a call and try to pay over the phone.

[Deleted User]

OP having a sense of humour failure :eek:

Goes well with name calling and failure to pay