We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Electricity
Elizabeth_Watts
Posts: 1 Newbie
in Energy
My Daughter is in a student let with several meters for electricity,she determined which meter Is hers ,confirmed by the letting agents but can not get the energy provide to amend their records to show the correct meter for the correct property to be able to pay the correct amount
This has been going on for four months and numerous phone call nobody will sort it out.
This has been going on for four months and numerous phone call nobody will sort it out.
0
Comments
-
She needs to raise a formal complaint with the supplier in writing headed big and bold FORMAL COMPLAINT. They then have 8 weeks to arrive at a satisfactory conclusion otherwise she proceeds to the ombudsman.
In the mean time she needs to take regular readings and make sure enough money is put aside to pay the bill when it arrives.0 -
Elizabeth_Watts wrote: »My Daughter is in a student let with several meters for electricity,she determined which meter Is hers ,confirmed by the letting agents but can not get the energy provide to amend their records to show the correct meter for the correct property to be able to pay the correct amount
This has been going on for four months and numerous phone call nobody will sort it out.
What is the sticking point?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards