Utility bill fraud

eschaton

hula2016 wrote: »

1) someone has paid a bill on my credit card
2) Lloyds don’t send me monthly statements and I don’t do internet banking

You don't get a monthly credit card bill?

badger09

hula2016 wrote: »

1) someone has paid a bill on my credit card
2) Lloyds don!!!8217;t send me monthly statements and I don!!!8217;t do internet banking

You mentioned this payment on your bank statement.

How is your credit card involved?

agrinnall

hula2016 wrote: »

2) Lloyds don!!!8217;t send me monthly statements and I don!!!8217;t do internet banking

If you aren't checking your transactions/statements online then you need to request Lloyds to switch you to monthly paper based statementing.

18cc

Now I am confused if it is on your credit card the payment was made then you are protected under the credit card regulations and can request an immediate refund