Proof Of Posting and Tracking Query

twhitehousescat

Delivered

Tracking no. XXXXXXXXX

Your item was delivered to your address or a neighbour on 2018-02-14

Service used:2nd Class Parcels

If your item was delivered to a neighbour, we'll have left a card at your address to tell you which one it's with.

Updated on: Thursday 14 February 11:49am



second class is not tracked is it?

molerat

Not fully tracked but most parcels come with proof of delivery now.

twhitehousescat

thought that was signed for 2nd class , not 3d tracking

POPPYOSCAR

No all parcels are given a reference number now which gives delivery confirmation.


"Online delivery confirmation is available for 1st Class and 2nd Class Small and Medium Parcels when you post at a Post Office branch.*

You can confirm when your parcel has been delivered or attempted to be delivered here. Online delivery confirmation is not a tracked service. This means you cannot track your parcel through Royal Mail;s network, but can check online to confirm it has been delivered.

If you need a tracked service, or if you're sending valuable items such as money or jewellery, please use Royal Mail Special Delivery Guaranteed. !



I think I read they intend to introduce this for large letters as well at some point.

POPPYOSCAR

Brynsam wrote: »

Isn't that exactly the point - RM will have to explain the lack of a card.

Not if they say it was delivered to the actual address.

What happens then I would be interested to know.

theonlywayisup

Op you need to go to/speak with Exeter DO and explain the item hasn't been delivered.

Ultimately you will lose any eBay or Paypal dispute if you open one, so do the legwork yourself and keep the seller onside.