Flights changed

walp

Not sure about the; "that's certainly a new one on me" comment either.
Its about personal choice, and had the original poster (who's holiday we are actually discussing after all) been happy with the change, she would not have started the post.

Pollycat

walp wrote: »

Not sure about the; "that's certainly a new one on me" comment either.
Its about personal choice, and had the original poster (who's holiday we are actually discussing after all) been happy with the change, she would not have started the post.

Why aren't you sure about that comment?
I don't think you understand the context of my comment.

My point was that not many tour operators or online travel agents allow a full refund if a change of flight is more than 1 hour.

It's nothing about personal choice at all.
It's about what is in the T&Cs of the company you choose to book with.
We've recently been advised of a change in our flight times of 7-and-a-half hours.
We cannot - under the T&Cs - cancel and get a full refund.

It's called 'significant change'.
Below is what the tour operator's T&Cs say:

Occasionally, however, we may have to make a significant change to your confirmed arrangements. Significant changes are deemed to be the following:

• Change of UK departure airport (except between the airports serving London: Gatwick, Heathrow, Luton and Stansted)
• Change of your time of departure from the UK by more than 12 hours
• Change of resort area
• Change of holiday accommodation to accommodation of a lower official rating

NB: A change of arrival/departure airport in Cyprus or a flight operating with a stop-over at another airport does not constitute a major change.
If we have to make a significant change, we will notify* you as quickly as possible and you may then either:

• Accept the change, and the contract between us will then be varied to incorporate the change; or
• Take alternative arrangements altogether (subject to availability). If the alternative arrangements selected are of a lower price than those originally confirmed, the difference will (if already paid) be refunded to you. If the alternative is more expensive, then you will have to pay the difference; or
• Withdraw from the booking completely in which case we will, as soon as possible, refund all money paid to us.

You may wish to note that they say a significant change is more than 12 hours change in the departure time.
This is a typical clause in most TOs T&Cs.

Which is why I said that a full refund for a flight change of more than 1 hour was:

Pollycat wrote: »

That's certainly a new one on me.