Process for getting CCTV footage

AlphaCentauri

Hi, my vehicle was parked inside a company's car park. I returned to the vehicle to see some damage was done to it. I'm certain the damage happened at the location.

I requested CCTV footage from the company to see who had damaged the vehicle and was told by the company I needed to get a police reference number, which I did and gave it to them.

Now, some time later, I enquired about the progress of their investigation the company said "their policy is that the police needs to acquire the CCTV footage directly from the company."

Does this sound like correct procedure or is this normal in the case of collisions? Thanks.

neilmcl

It sounds reasonable to me. At the end of the day you have no right to their CCTV so they can institute any procedure they so wish.

AlphaCentauri

It sounds reasonable to me. At the end of the day you have no right to their CCTV so they can institute any procedure they so wish.

So you're saying the company have no obligation towards you or your property if you're in their premises? I don't know the law on this exactly (why I'm posting) but it doesn't sound reasonable to me.

bigisi

AlphaCentauri wrote: »

So you're saying the company have no obligation towards you or your property if you're in their premises? I don't know the law on this exactly (why I'm posting) but it doesn't sound reasonable to me.

Sounds perfectly reasonable to me. The CCTV is there to protect their interests, not yours.

AlphaCentauri

Ah, the power of privatisation!

AlphaCentauri

OK, so what happens when I ask the police to ask them?

Aylesbury_Duck

AlphaCentauri wrote: »

Ah, the power of privatisation!

What’s privatisation got to do with it?

AlphaCentauri

So what happens when I ask the police to ask them?

Aylesbury_Duck

The police will decide whether it!!!8217;s worth their time and effort pursuing what to them is a trivial matter on (presumably) private land.

David_Aston

"OK, so what happens when I ask the police to ask them?"

Please ask the police, and then let us know what they say.

AlphaCentauri

Come on! You guys are obviously so clued up on this stuff and so swift with your smartass comments to put me down, you must surely know the law here!