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eBay returns.

2

Comments

  • Warwick_Hunt
    Warwick_Hunt Posts: 1,179 Forumite
    The status of the return still states.

    We'll send you an email when the seller responds to your request. If you're not able to agree on a solution or the seller has not responded by 17 Feb, 2018, you can ask us to step in and help.

    Do I have to wait until tomorrow or will eBay do something today?
  • Brynsam
    Brynsam Posts: 3,643 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Combo Breaker
    ' If you're not able to agree on a solution or the seller has not responded by 17 Feb, 2018, you can ask us to step in and help.'

    Today is 17 February, so ask ebay to step in and help.
  • Warwick_Hunt
    Warwick_Hunt Posts: 1,179 Forumite
    Brynsam wrote: »
    ' If you're not able to agree on a solution or the seller has not responded by 17 Feb, 2018, you can ask us to step in and help.'

    Today is 17 February, so ask ebay to step in and help.

    How do I do that?
  • soolin
    soolin Posts: 74,422 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Warwick_Hunt wrote: »
    How do I do that?

    You may find the option appears once you get to the exact time that you opened the case.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Warwick_Hunt
    Warwick_Hunt Posts: 1,179 Forumite
    soolin wrote: »
    You may find the option appears once you get to the exact time that you opened the case.

    It’s now several hours past the time and the return status is still the same.
  • janb5
    janb5 Posts: 2,680 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    In that case you could always telephone Customer Services.
  • Warwick_Hunt
    Warwick_Hunt Posts: 1,179 Forumite
    eBay refund me this morning, am I ok to dispose of the damaged item?
  • Warwick_Hunt
    Warwick_Hunt Posts: 1,179 Forumite
    Do eBay recover their costs from the seller?
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Warwick_Hunt wrote: »
    eBay refund me this morning, am I ok to dispose of the damaged item?

    In eBayland everything is fine. In legal terms and if the seller is within the UK for trading purposes, they can ask you for the item back.
  • Warwick_Hunt
    Warwick_Hunt Posts: 1,179 Forumite
    theonlywayisup wrote: »
    In eBayland everything is fine. In legal terms and if the seller is within the UK for trading purposes, they can ask you for the item back.

    And how long is reasonable to keep it before disposing of it? Surely it’s not reasonable to expect me to keep it for six years.
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