Indigo ARE still getting details from DVLA...

financerulez

Should have a definitive answer on Saturday re Indigo and accessing DVLA data. The subject access DVLA email should work PG, I used that for vehicle keeper data and DVLA said they can't reply by email but have sent info to RK address 1st class mail. Away until Sunday, but on Sunday will find out who accessed my data for an Indigo managed car park and an Adaptis request for money. It can't be Adaptis - they're not ATA registered! My guess is Indigo are accessing.

mirrormermaid

Hi there, here's the response I got from the DVLA. Please would those in the know advise if Indigo have done anything wrong re. the data request? Many thanks.

twhitehousescat

you have not posted the dvla reply

mirrormermaid

twhitehousescat wrote: »

you have not posted the dvla reply

yikes, just trying to figure out how to do it!

nosferatu1001

Upload to tinypic etc
Give us the IMG link, but manually change "http" to "hxxp" before you try to post.

mirrormermaid

hxxps://imageshack.com/a/img924/9963/7qgUD8.jpg
hxxps://imageshack.com/a/img923/4536/o0VbKp.jpg

Fruitcake

mirrormermaid wrote: »

hxxps://imageshack.com/a/img924/9963/7qgUD8.jpg
hxxps://imageshack.com/a/img923/4536/o0VbKp.jpg

Live links.

https://imageshack.com/a/img924/9963/7qgUD8.jpg

https://imageshack.com/a/img923/4536/o0VbKp.jpg

It definitely says Indigo for both requests.

Handbags-at-dawn

Clearly either Indigo or the DVLA were being economical with the truth when saying they were not requesting keeper details. Oh well .....seems to be par for the course. The DVLA has told me magnificent whoppers in the past (and yes, I do have incontovertible proof).

As usual, Indigo are mixing up contract and byelaws terminology. The penalty notice is all about breach of the Byelaws - yet the request to the DVLA was for breach of terms and conditions of parking. A byelaw is a rule laid down by the State - nothing to do with terms and conditions which can only apply in a contractual context.

Apart from that the requests seem to be OK. It's what Indigo do with the data afterwards that is unlawful.

Coupon-mad

Make the same complaints that you see suggested on all the other Indigo threads.

Trainharder19

pappa_golf wrote: »

you now write and send this letter tomorrow

send this , I have added a couple of extra lines to it

just fill your VRN and dates (a few before and a few after"

Example Letter

[Your Address]

DVLA Vehicle Record Enquiries section

Longview Road

Morriston

Swansea

SA99 1AJ

Dear Sirs

Re: VRM AB12 XYZ

As the Registered Keeper of the above VRM could you advise who has accessed my personal details with regards to this marque, how often and when did the DVLA send the keeper details out. also by what method (form) and reason. Please advise the information with regards to events between xx/xx/xx/ and xx/xx/xx.

I understand there is no charge for this information and look forward to your speedy reply.

Yours faithfully

<signed>

followup will be dependent on there reply

Hi
what did you end up doing? did you keep ignoring all the other letters coming in from PCN on behalf of indigo?