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MMD Should I keep my ticket refund?

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  • You need to be honest and tell them you've made a claim for the delay you suffered and you've had a pay out - do they want you to give this to them or are they happy for you to keep it.

    Nowadays honesty is so important in employment and therefore it's of paramount importance that you are 100% honest with your employers.

    I vaguely remember seeing something before and someone else saying legally you have to give it to your employers. Not sure if that's right or not but do tell whoever deals with train ticket purchases and your manager or whoever you deal with.
  • Datchet
    Datchet Posts: 118 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Hmmm, tricky one.
    Q; is the system:
    1. You personally buy the tickets & claim back in expenses? Or
    2. Employer book, buy and supply tickets & give you pick-up codes?

    Conversely, if it's the former, it's easier to pocket the refund or voucher Or take the opposite path of offsetting against future company travel.

    If it's No.1 then read your Company terms of employment. Tickets and therefore refunds can be property of the company and that's theft...

    My company uses both 1 & 2. I asked my boss and She said ' it was her time' ( didn't actually tell me to keep it...)

    In answer, I've done both; used vouchers and compensation offsetting cost on subsequent company travel and on occasion, used them myself for personal cost. It was , after all, my time and stress to be delayed, double booked, diverted or left in the lurch.

    Also - I'm out of pocket circa £30 last week for expenses at an event that I can't claim for- I'll never see that again.
    "Is it that the future is so uncertain, the present so traumatic that we find the past so secure? " Spike Milligan
  • seaurchin
    seaurchin Posts: 14 Forumite
    Ninth Anniversary First Post Combo Breaker
    I bought two single advance tickets from Southern Railways website for a train that was cancelled. The replacement train running from a different station was itself twenty minutes late and terminated before it reached its intended destination necessitating a further change of train. My partner is disabled which is why I specifically chose a direct route. Southern Railways delay repay scheme states that I can only claim for my journey and that my partner needs to claim separately for hers even though both tickets were purchased in one transaction. The site states that I can only claim for someone else if that person is a child. Is this correct?
  • Voyager2002
    Voyager2002 Posts: 16,218 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    seaurchin wrote: »
    I bought two single advance tickets from Southern Railways website for a train that was cancelled. The replacement train running from a different station was itself twenty minutes late and terminated before it reached its intended destination necessitating a further change of train. My partner is disabled which is why I specifically chose a direct route. Southern Railways delay repay scheme states that I can only claim for my journey and that my partner needs to claim separately for hers even though both tickets were purchased in one transaction. The site states that I can only claim for someone else if that person is a child. Is this correct?


    Please start your own thread (more people will see and respond that way).
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