Premier parking not providing popla code

Raxiel

Coupon-mad wrote: »

Please remove that link, it's hugely unhelpful to the forum and has commercial links no-one here supports.

Done.

I thought that was the recommended place to check codes? Is that out of date advice?

Coupon-mad

It's old advice there, with commercial links with the worst TrustPilot reviews imaginable (sadly... I wish it was not the case but it is).

No-one here posts that link in case newbies think the advice & links there are worth following. Disappointingly, it's just not worth it.

No need to ever 'check a code' on that page; you can work it out from the day number (the 3 digits before the 8 for 2018 in the middle of the code).

Shallow

Hi all,

so I have finally received a response from BPA, they have stated the following:

We have contacted Premier Park Limited and the operator has confirmed that the email did include a POPLA (Parking on Private Land Appeals) verification code. However, due to your email system the images had been removed, as your email stated:

We have requested the operator provides a new POPLA verification code, however, the operator has made the decision not to as they issued a code as per their process. As a membership association our remit does not extend to instructing an operator to issue a new POPLA verification code.

So basically they have wasted enough time that the popla code is no longer valid. What are my options now?

Many thanks
Shallow

KeithP

Shallow wrote: »

What are my options now?

Move on to post #4 of the NEWBIES FAQ sticky thread for everything you need to know about the next stage in the process.

Fruitcake

Complain to the BPA and DVLA and your MP that you have been denied access to an independent appeals process which is your right as stated in the Alternative Dispute Resolution Act 2015.
The Act states that ADR must be available for not less than twelve months.

These are some of the comments made by the MPs in Parliament concerning the unregulated parking industry (Feb 2018):

https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

Ask the BPA what they intend to do in order to change the bit in bold in the eyes of MPs and the motoring public.

waamo

Premier Park are rather court shy http://www.bmpa.eu/companydata/Premier_Park.html

With a case where they are essentially refusing an ADR I suspect they would be even more unlikely to take it to court.

Redx

might be worth emailing popla and copy that BPA letter to them, asking them to consider an out of time appeal to be made due to extenuating circumstances caused by the Premier Park time delays

they can only say yes or no , and their reply to this request can also go into any potential court case as proof of unreasonableness by all parties

better to show the court that you tried to resolve this by ADR and possibly to ask the court to consider a court order demanding it be resolved by POPLA with a new code being issued by the claimant